topic Re: My xperia disconnects from home wifi in XPERIA archive

My xperia disconnects from home wifi

Moreton — Sat, 14 Mar 2015 22:42:56 GMT

Hi, I have the Xperia Z3, Until recently, my phone was fine. About 3 weeks ago it started disconnecting from my home wifi, this is extremely annoying. It does it when it feels like. Mostly when ive been idle for a bit, but does occur at other times too, in the middle of a written conversation it disconnects.

Things ive tried:

Resetting Router, moving it.

Resetting apps on phone to default.

Forgetting the Wifi connection and re connecting it.

Its doing my head in now need it sorted.

Any suggestions / fixes?

Re: My xperia disconnects from home wifi

Phy — Sun, 15 Mar 2015 02:08:32 GMT

Have you looked at the FAQ About wifi-problems http://talk.sonymobile.com/t5/FAQ/Wi-Fi-problems/m-p/348104#U348104

Re: My xperia disconnects from home wifi

Jake-SonyXperia — Sun, 15 Mar 2015 23:46:40 GMT

Hi Moreton,

Discussion Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines

Are you by chance using any Anti virus or Task manager or even battery saving apps? if so they may be causing the drop in the Wifi connection. I suggest looking through and removing any if you do have them.

let us know how you get on.

Re: My xperia disconnects from home wifi

Moreton — Mon, 16 Mar 2015 14:41:06 GMT

I dont, its usually happens when my phone has been idle and then i unlock it and use it just drops.

Re: My xperia disconnects from home wifi

Jake-SonyXperia — Mon, 16 Mar 2015 23:41:34 GMT

Thanks Moreton,

Can you advise if you are using Stamina mode? and if so when you turn it off does the issue continue?

Re: My xperia disconnects from home wifi

Moreton — Tue, 17 Mar 2015 14:11:22 GMT

It has never been on stamina mode, its only started happening a month ago, it just disconnects. but I can instantly connect I dont get it.

Re: My xperia disconnects from home wifi

Jake-SonyXperia — Tue, 17 Mar 2015 22:41:22 GMT

Does this only happen on your home Wifi or does this happen with all Wifi connections?

Re: My xperia disconnects from home wifi

Moreton — Wed, 18 Mar 2015 16:45:58 GMT

Its fine when im on 3g/4g just on my home wifi

would a new router sort it ?

Re: My xperia disconnects from home wifi

Jake-SonyXperia — Wed, 18 Mar 2015 23:48:12 GMT

The issue does seem to stem from the Router, you could try contacting the ISP and asking them if a software update to the router would help.

Re: My xperia disconnects from home wifi

Gadgetnutter — Thu, 19 Mar 2015 13:17:31 GMT

Try going into the Power Management Settings and turning off "Location Based WiFi"

I'm not sure why, but this sorted the exact same problem for me!

Re: My xperia disconnects from home wifi

Moreton — Fri, 20 Mar 2015 00:17:16 GMT

Just turned it off, I will update you in 24hrs maybe less , see if it fixes it. Appreciate the reply

Re: My xperia disconnects from home wifi

Moreton — Fri, 20 Mar 2015 19:30:23 GMT

Still disconnects. Dont know what to do

Re: My xperia disconnects from home wifi

Gadgetnutter — Sat, 21 Mar 2015 19:36:27 GMT

I am assuming you have checked in the Advanced WiFi options that "Keep WiFi on during sleep" is set to "Always"

Re: My xperia disconnects from home wifi

Moreton — Sat, 21 Mar 2015 20:01:59 GMT

Yep, its on always. never changed it

Going to replace my router see if that fixes it

Re: My xperia disconnects from home wifi

Jake-SonyXperia — Sun, 22 Mar 2015 23:54:24 GMT

The only resolution I can see here would be attempting troubleshooting with the router, the worst case scenario may very well be a replacement router, however you are best to seek assistance from the router manufacturer first.

Re: My xperia disconnects from home wifi

stockyvillage — Mon, 23 Mar 2015 18:28:55 GMT

Have you not got a friend whose wi fi you can try,if it works on theirs you know the fault is more than likely your router