topic Re: Display glitches after Lollipop update in XPERIA archive

Display glitches after Lollipop update

SonyFanboyC6883 — Wed, 06 May 2015 14:09:12 GMT

Hi all, I'm having seriously annoying glitches that have only become apparent since the Lollipop update. The bottom third of my C6883 Z Ultra reacts slowly to on screen screen changes although remains perfectly touch sensitive. Is this a screen issue or a side effect of a dodgy update code? If anyone knows of a solution please get in contact.

Re: Display glitches after Lollipop update

Uliwooly — Wed, 06 May 2015 16:48:48 GMT

@SonyFanboyC6883

Do you have any antivirus, taskiller, battery apps, third party lock screen and/or home launcher?

Re: Display glitches after Lollipop update

David-Yaoming — Wed, 06 May 2015 17:35:09 GMT

I have no such issue after upgrading to lollipop. UI is more smoother and internet browsing speed is fast. U should repair with PCC.

Re: Display glitches after Lollipop update

Uliwooly — Wed, 06 May 2015 17:40:35 GMT

@SonyFanboyC6883

I agree with @David-Yaoming

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Display glitches after Lollipop update

SonyFanboyC6883 — Sat, 09 May 2015 19:08:46 GMT

I have PC Companion already installed, SUS is no longer supported which is a pity as my X10i, X10mini, Xperia Ray and Xperia S (NXT) never had any display issues and anything PC companion couldn't handle SUS solved.

There were a few supsect battery and task killing apps installed, however uninstalling them made no difference whatsoever. I then attempted different lighting levels to no avail. I have backed up and reflashed Lollipop via PC Companion but this makes no difference either. It doesn't happen all of the time however it is reoccuring. Are there any known display glitches or problems that are effecting other Z series users?

I am hoping that it's not a hardware issue although the C6883 is still under Sony warranty.

Re: Display glitches after Lollipop update

SonyFanboyC6883 — Wed, 13 May 2015 06:45:10 GMT

So still reoccurring, I'll link you all to a Youtube video that displays the same symptoms my C6883 is freaking out with. After only a year of using this unit I think it should last an awful lot longer than it has without beginning to fail.

https://youtu.be/iFnjwzcNcX4

Re: Display glitches after Lollipop update

Uliwooly — Fri, 15 May 2015 01:56:36 GMT

@SonyFanboyC6883

It'll be wise to contact your local Xperia Care

http://support.sonymobile.com/global-en/contactUs/

Re: Display glitches after Lollipop update

SonyFanboyC6883 — Sat, 16 May 2015 17:38:15 GMT

In your opinion as a SONY Support Forum Veteran, what do you think the issue could be?

The screen glitching does seem to be prevalent whilst the phone is in stamina mode, it's rather odd as it doesnt happen all the time, usually for a few minutes after being woken up and rarely inbetween that time and I lock the phone. In your personal opinion is it a Hardware issue or a Software/Flash issue? It has been 'repaired' via PC Companion but to no avail as I stipulated above. I really want to exhaust every possibility before I dare send it off to SONY themselves.

Re: Display glitches after Lollipop update

Uliwooly — Sun, 17 May 2015 19:12:59 GMT

@SonyFanboyC6883

How about if you test the screen

Settings > about phone > diagnostics > test the touchscreen.

Re: Display glitches after Lollipop update

SonyFanboyC6883 — Mon, 18 May 2015 21:59:21 GMT

There are no dead pixels, just a flickering, it only happens when I'm in the house which makes me think that there's some electromagnetic interference. Possibly the WIFI connection? Even when it's not connected to the WIFI the flickering still occurs.

What about hacking? If the device's security was compromised could this also have an impact on display related issues?

Re: Display glitches after Lollipop update

Uliwooly — Tue, 19 May 2015 17:37:33 GMT

@SonyFanboyC6883

If it only happens at your home then it's odd, perhaps you are close to speakers when it happen?

as for hacking, I don't see how this could be the issue here.

Re: Display glitches after Lollipop update

SonyFanboyC6883 — Thu, 11 Jun 2015 01:49:58 GMT

Honestly I'm just going to have to send it off to Sony themselves. 1

Re: Display glitches after Lollipop update

Uliwooly — Fri, 12 Jun 2015 01:26:17 GMT

@SonyFanboyC6883

Keep us updated

Re: Display glitches after Lollipop update

CrisLange — Sat, 20 Jun 2015 12:05:27 GMT

I had a similar problem on my Xperia S once. It turned out to be hardware-related, I changed the touch screen and it was perfect again. The issue never happened again, the new screen is 18 months old now.