topic Re: z3 waterproof problem in XPERIA archive

z3 waterproof problem

rasool1 — Mon, 29 Jun 2015 16:29:53 GMT

i bought a xperia z3 on 6 jan 2015 i test it on a pool

"I put the phone underwater for just a min at the depth of 1 feet with closed caps" and i take the phone out suddenly it screen become some lines afer 2 to 3min my mobile is shut down by itself and was always trying to start but no use

the phone becom some hot finally it shuted down

i tryed to turn it on

but the mobile is not turning on

In camera have some water on it

i took the mobile to service centre the told me that not come in service warrenty

can u plz tel me the further solution

Re: z3 waterproof problem

Uliwooly — Mon, 29 Jun 2015 16:37:53 GMT

@rasool1

I'm sorry to hear that, you have to contact your local Xperia Care and request a vacuum test

http://support.sonymobile.com/global-en/contactUs/

Re: z3 waterproof problem

rasool1 — Mon, 29 Jun 2015 16:55:42 GMT

if vaccum test is fail

mobile problem will solve in the sevice warranty

Re: z3 waterproof problem

Uliwooly — Mon, 29 Jun 2015 17:05:31 GMT

@rasool1

Only your local Xperia care can answer warranty questions.