topic Re: No missed calls in XPERIA archive

No missed calls

ERWIN88 — Sat, 30 May 2015 11:49:28 GMT

Hi guys,

I am from the netherlands, so i try to write in my best english... I could not find anything in this forum regarding my problem:

I recently updated my Sony Xperia Z1 tot the new android lollypop!
But now when people call me and i don't answer my phone i don't get "missed call", it says call forwarded in my screen and in my call list it says "answered"(blue icon).
My settings are exactly the same as before the update (call forwarding for voicemail etc) and then it worked fine!

Also when i put my sim in my girlfriends phone (xperia z3 compact wit lollypop) and with exactly the same settings for voicemail i get "missed call" when i don't answer!

Please help me with this issue because it is very annoying when having your own company!

Re: No missed calls

Phy — Sat, 30 May 2015 17:51:54 GMT

Are you using a third party notification app ?

Does it work while on safe mode?

This is how to boot on safe mode
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Re: No missed calls

ERWIN88 — Sat, 30 May 2015 21:37:42 GMT

Dear Phy,

I will try to check it in safe mode!
But i am not using ANY 3rd party apps. I just did a factory reset and did not install any 3rd party apps so far...

Re: No missed calls

ERWIN88 — Sat, 30 May 2015 22:09:05 GMT

I just tried it in safe mode...

The message is the same when in normal mode:
(translated from dutch) "call unanswered and forwarded" and it shows a blue icon in call history.

It looks like it has something to do with the voicemail settings or so, but as i mentioned before when i put my sim in my girlfriend's xperia Z3 compact with exactly the same settings (automatically set by my provider?) it DOES work like normal...

Re: No missed calls

nsanelazarov — Thu, 04 Jun 2015 13:41:16 GMT

Hey dude, I had the same problem. And it's because of the default setting set by your provider. I'll send you a pic what needs to be changed. Don't worry, it's really easy to fix.

Re: No missed calls

nsanelazarov — Thu, 04 Jun 2015 13:47:39 GMT

Re: No missed calls

Ratawit — Fri, 05 Jun 2015 10:05:52 GMT

Same here. I'm using Xperia Z3 on Lollipop 5.0.2

Z3 display the first missed call as "received call as 0sec"

Z3 display the second missed call as "missed call"

when I called out to that number, next missed call from that number will be "The first missed call" and will be displayed as "Received call as 0sec"

Fix the bug pleaseeeee.

Re: No missed calls

fenix76 — Sat, 06 Jun 2015 11:22:53 GMT

I have same problem with ZR after update.

Re: No missed calls

ERWIN88 — Sat, 06 Jun 2015 11:41:40 GMT

@Lazarov,

This is not possible to do that!
The message when i try to switch off call forwarding is something like (translated from dutch): "Your provider doen't support to disable call forwarding..."

Any other options?

Regards

Re: No missed calls

Rickard — Thu, 18 Jun 2015 07:46:10 GMT

Sorry to hear that you have issues with missed calls. I will forward this internally for further investigation.

Re: No missed calls

Mi14 — Mon, 13 Jul 2015 18:54:03 GMT

Hello,

After trying to google the internet I found this post on the forum.

I've been having these problems for a while now and the notification of your message has been forwarded it something you miss quite easily and so you don't know when you have a missed call.

Did you find a solution for this?

Thank you very much.

Re: No missed calls

Baggio666 — Tue, 14 Jul 2015 05:41:21 GMT

Both my father and girlfriend own the Z3 Compact, and are having this issue. Now my GF unintentionally ignores (I hope) me due to this bug. Hopefully something can be done about this.
Also, similar to other people, this takes place in the Netherlands with KPN as provider.

Re: No missed calls

Baggio666 — Tue, 14 Jul 2015 12:29:16 GMT

A colleague has simillar issues with his Z1 compact. It seems many suffer the same, but not everyone notices it, or find it equally frustrating.