topic Re: Why does my phone keep defaulting to contacts page ? in XPERIA archive

Why does my phone keep defaulting to contacts page ?

ritzy — Mon, 22 Jun 2015 16:40:17 GMT

Hi,

Sorry if this has been asked before but when my phone goes into idle mode (or if I switch it off), when I swipe up, it opens the contacts page.

This is a pain as I keep ringing people by mistake....any ideas how to fix...I have an Xperia Z1compact,

Ta Ritz.

Uliwooly — Mon, 22 Jun 2015 16:42:32 GMT

Settings > apps > all > smartconnect > clear data > restart the phone

ritzy — Mon, 22 Jun 2015 16:46:28 GMT

Hi Uliwooly, thanks for the prompt rreply, but there's no "all" under apps ??

Settings > apps > all > smartconnect > clear data > restart the phone

ritzy — Mon, 22 Jun 2015 16:48:54 GMT

Ok - I see smartconnect.......what will this do if I clear data ??

Uliwooly — Mon, 22 Jun 2015 16:51:42 GMT

This will delete any preset settings on the app, which might be causing the problem.

ritzy — Mon, 22 Jun 2015 16:55:46 GMT

nope sorry - that didn't work !

Uliwooly — Mon, 22 Jun 2015 17:01:16 GMT

Boot on safe mode and report back

ritzy — Tue, 23 Jun 2015 09:41:28 GMT

Hi Uliwooly,

No difference in safe mode either !

Think I'll just have to bring it into a shop....am off on hols tomoroow...thanks for all your help anyway !

Ritz.

Uliwooly — Thu, 25 Jun 2015 02:43:19 GMT

Keep us updated.