topic Re: Sim contact option on filter is not showing up in XPERIA archive

Sim contact option on filter is not showing up

SaiFer — Sat, 20 Jun 2015 09:12:55 GMT

After I updated my Z1 to lollipop, I can no longer see the Sim Contact option in "Contacts" filter Already did the clear data of the app & also force stop but still no option for me to see my sim contacts. Help!

Re: Sim contact option on filter is not showing up

_alexdon_ — Sat, 20 Jun 2015 09:17:50 GMT

What if you choose local contacts?

Re: Sim contact option on filter is not showing up

SaiFer — Sat, 20 Jun 2015 09:24:43 GMT

What I can only see under Local Contacts are: Colleagues, Family, Friends and All Other Contacts, that's all.

Re: Sim contact option on filter is not showing up

SaiFer — Sat, 20 Jun 2015 09:25:28 GMT

Before I updated it to lollipop, i was able to see that option.

Re: Sim contact option on filter is not showing up

_alexdon_ — Sat, 20 Jun 2015 14:04:56 GMT

Can you check if the same occurs in safe mode?

/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Re: Sim contact option on filter is not showing up

SaiFer — Sat, 20 Jun 2015 14:23:02 GMT

Just tried it now, still nothing.

Re: Sim contact option on filter is not showing up

_alexdon_ — Sat, 20 Jun 2015 14:36:46 GMT

Strange,maybe you can try to backup your contacts and clear data for contacts storage (this will delete the contacts).

Re: Sim contact option on filter is not showing up

SaiFer — Sat, 20 Jun 2015 15:24:18 GMT

Already did that, also force stop the contact itself but still nothing

Re: Sim contact option on filter is not showing up

Uliwooly — Sat, 20 Jun 2015 15:56:23 GMT

@SaiFer

What if you reinstall lollipop and check again

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Sim contact option on filter is not showing up

SaiFer — Sat, 20 Jun 2015 16:31:36 GMT

How to reinstall lollipop?

Re: Sim contact option on filter is not showing up

Uliwooly — Sat, 20 Jun 2015 16:41:35 GMT

@SaiFer

Click on support zone (on PCC)

Re: Sim contact option on filter is not showing up

_alexdon_ — Sat, 20 Jun 2015 21:30:19 GMT

Performing a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 80% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).