topic Re: Touch does not work, phone restarts when mobile data is On in XPERIA archive

Touch does not work, phone restarts when mobile data is On

MMc3 — Wed, 17 Jun 2015 15:37:22 GMT

My xperia c3 touch is not working and sometimes it restarts automatically when I turned on mobile data but works perfectly fine when I use wifi pls help!

Re: Touch does not work, phone restarts when mobile data is On

Thommo — Wed, 17 Jun 2015 15:51:54 GMT

Could be a faulty SIM card however you could try a system repair to see if the issue gets resolved

Re: Touch does not work, phone restarts when mobile data is On

Hampus — Wed, 17 Jun 2015 15:52:03 GMT

Hi,

Do you mean that there are no reaction at all when you touch the screen? Is the phone restarting directly when you turn on Mobile data or are you doing something special when this behaviour appear?

Re: Touch does not work, phone restarts when mobile data is On

MMc3 — Thu, 18 Jun 2015 14:50:04 GMT

Yes, sometimes restart directly but now I have to press the power button and volume up to restart because the touch is not responding at all

Re: Touch does not work, phone restarts when mobile data is On

Thommo — Thu, 18 Jun 2015 20:14:36 GMT

@MMc3 Sorry to hear this but you would need to either return your device to the place of purchase or contact Xperia care and have your device inspected http://www.sonymobile.com/global-en/support/contact-us/