topic Re: NOT IMPRESSED!! xperia z3 screen blank in XPERIA archive

NOT IMPRESSED!! xperia z3 screen blank

5552565247805fj — Sun, 22 Feb 2015 20:59:41 GMT

Evening all had my xperia z3 for a day and a half went to go unlock it tonight and screens displaying nothing. Can still see backlight and vibrations but nothing I've had no issues with the older gens the z and z1 and was quite excited about this new gen phone. I've tried resetting it and repairing on pc companion to no avail so is booked in with sony repair fingers crossed it gets fixed. But I just hope someone at sony reads all these posts regarding this issue and gets it resolved or let us no how they'll sort out this issue

Re: NOT IMPRESSED!! xperia z3 screen blank

_alexdon_ — Sun, 22 Feb 2015 21:02:21 GMT

You should also contact your local sony team:

http://www.sonymobile.com/global-en/support/contact-us/

Re: NOT IMPRESSED!! xperia z3 screen blank

Uliwooly — Sun, 22 Feb 2015 21:05:45 GMT

How did you unocked it?

Re: NOT IMPRESSED!! xperia z3 screen blank

5552565247805fj — Sun, 22 Feb 2015 21:18:35 GMT

I meant unlock as in screen lock sorry dude but I pressed power button that's when I noticed the blank screen

Re: NOT IMPRESSED!! xperia z3 screen blank

Curnow1 — Sun, 22 Feb 2015 21:19:35 GMT

Yeah how did you unlock it?

Swipe

Face unlock

Bluetooth

Or what?

Re: NOT IMPRESSED!! xperia z3 screen blank

Curnow1 — Sun, 22 Feb 2015 21:22:01 GMT

So you pressed the power button to unlock the screen but it didn't display anything?

Re: NOT IMPRESSED!! xperia z3 screen blank

Uliwooly — Sun, 22 Feb 2015 21:24:43 GMT

I wonder if he meant that he unlocked the bootloader? or unlocked the phone from a network/carrier? or just unlock the screen

Re: NOT IMPRESSED!! xperia z3 screen blank

Curnow1 — Sun, 22 Feb 2015 21:27:40 GMT

From what i read and from what i understood is that he pressed the power button and nothing showed up on the display only backlight.

Re: NOT IMPRESSED!! xperia z3 screen blank

5552565247805fj — Sun, 22 Feb 2015 22:36:03 GMT

I have no lock on my phone so its basically pressed the power button to get into my phone aka to use fb texts ect and nothing displayed only the backlight illumiates. I haven't unlocked the bootloader or unlocked it from the carrier as its a sim free phone

Re: NOT IMPRESSED!! xperia z3 screen blank

Uliwooly — Sun, 22 Feb 2015 22:39:33 GMT

Has the phone been in contact with water, rain, etc? but do contact your local Xperia care

Re: NOT IMPRESSED!! xperia z3 screen blank

5552565247805fj — Sun, 22 Feb 2015 22:46:53 GMT

The slightest bit of water yes cause its been raining in my area but all flaps are always shut with the exception of charging the phone but it shouldn't matter with the phone being waterproof right?

Re: NOT IMPRESSED!! xperia z3 screen blank

Uliwooly — Sun, 22 Feb 2015 22:51:55 GMT

The headphones jack is indeed waterproof, take it to your local Xperia care center and request a vacuum test.

Re: NOT IMPRESSED!! xperia z3 screen blank

5552565247805fj — Sun, 22 Feb 2015 22:54:40 GMT

Its going to a centre via post as its a 5 hour journey for me to my nearest centre I'm just gonna have to put up with this blackberry until mine comes back

Re: NOT IMPRESSED!! xperia z3 screen blank

Uliwooly — Sun, 22 Feb 2015 22:56:05 GMT

Keep us updated

Re: NOT IMPRESSED!! xperia z3 screen blank

5552565247805fj — Sun, 22 Feb 2015 22:58:18 GMT

Will do dude (y) gonna ring support tomorrow before I post it of so ill give you an update tomorrow after the phone call

Re: NOT IMPRESSED!! xperia z3 screen blank

Uliwooly — Sun, 22 Feb 2015 23:00:44 GMT

Sounds good

Re: NOT IMPRESSED!! xperia z3 screen blank

5552565247805fj — Tue, 24 Feb 2015 12:51:43 GMT

So after speaking to sony yesterday and telling them all the steps I've done e.g the off button near the sim slot and reloading the software with pcc I've sent it of recorded and tracked next day delivery garenteed by 1pm so fingers crossed it gets fixed asap

Re: NOT IMPRESSED!! xperia z3 screen blank

Uliwooly — Tue, 24 Feb 2015 18:55:53 GMT

Keep us updated.

repair centre

5552565247805fj — Wed, 25 Feb 2015 21:26:29 GMT

Evening all do sony send a confirmation email when your phone is received at there repair centre? Mine was signed for today but I'm abit paniced since its an expensive phone just wondered if sony would send a email confirming the phones been received

Re: repair centre

Uliwooly — Wed, 25 Feb 2015 22:41:41 GMT

What if you contact them directly?