topic Re: Xperia m2 captured very low quality image. :( in XPERIA archive

Xperia m2 captured very low quality image. :(

Xperiam2teng — Mon, 15 Jun 2015 03:51:25 GMT

Hi i bought this unit earlier last month, then i noticed that it captured very low image with some blur in upper part of the the taken picture..
Anyone can help me with this...xperia m2 unit..

Re: Xperia m2 captured very low quality image. :(

Qatrium — Mon, 15 Jun 2015 04:59:36 GMT

Does this happen all the time or with flash only?

Do you have a phone case installed?

Did you check if there is dust on lens?

Re: Xperia m2 captured very low quality image. :(

Uliwooly — Mon, 15 Jun 2015 05:25:20 GMT

How about

Settings, apps, all, camera, clear data, restart your phone

Re: Xperia m2 captured very low quality image. :(

cis124 — Mon, 15 Jun 2015 06:03:29 GMT

Should I restart a phone every time that my foto camera stop working ?

Re: Xperia m2 captured very low quality image. :(

Samuel1 — Mon, 15 Jun 2015 06:05:22 GMT

These tips where for the issues Xperiam2teng where having. I would recommend you, cis124 , to start a new thread if you do not have the same issues are Xperiam2teng as I can't say if these tips are applicable for your issue.

Re: Xperia m2 captured very low quality image. :(

Qatrium — Mon, 15 Jun 2015 06:06:12 GMT

No, you need to do it once, if the camera keeps stop working after this I'd suggest that you do a PC Companion phone repair, this will do a clean installation of the latest firmware and will also wipe your internal memory. Don't forget to back up your data before you proceed.

Open PC companion -> Support zone -> Phone/tablet software update -> Repair my phone/tablet (blue link style). Follow the steps given, do not connect your phone until prompted to press volume down while plugging USB cable.
http://www.sonymobile.com/gb/tools/pc-companion/