topic Re: M2 Dual crackling sound during calls in XPERIA archive

M2 Dual crackling sound during calls

kapil9507 — Fri, 20 Feb 2015 09:44:17 GMT

I had bought M2 dual on dec 31. Since then the phone has cracking sounds during full speaker volume on calls. I went to service decter, they had replaced the ear speaker and loud spear and giave it back after 5-6 days. This happened during first month of buying. Still it did not solve the problem. I wrote to customer care who give a sterio type replies and told me to visit service center again.

The service center told me that it is a problem with all xperia m2 phones and cannot be solved. My query is are these phones not tested before lancing in the market?

In two months of the purchase, how many times are we suppoosed to go to service centers? Every time giving the phone for 5-6 days without a solution.

Have we done a mistake in buying these products? If you have please send me the email of customer case head of India operations so that the issue can be escalated to him.

Re: M2 Dual crackling sound during calls

Thommo — Fri, 20 Feb 2015 09:49:32 GMT

How high is the volume when this crackiling starts to sound?

Re: M2 Dual crackling sound during calls

FlaSH_2552 — Fri, 20 Feb 2015 19:22:43 GMT

What was the cost of ear speaker and loud speaker
Or did they do it for free?

Re: M2 Dual crackling sound during calls

kapil9507 — Sat, 21 Feb 2015 04:54:34 GMT

They did it for free but the problem is still not resolved and they dont have a solution to it.