topic sony warranty Problems - Not Happy in XPERIA archive

sony warranty Problems - Not Happy

Sagarpatil_Xper — Mon, 30 Mar 2015 09:20:44 GMT

Hi,

I have purchased my Xperia ZR on 2 Mar 2014. On 25 May 2014, its display got problematic, some of the area on display was not functional. I have submitted the mobile at Sony Authorized Service Center on 28 May 2014. Sony replaced my mobile and provided me a new mobile on 6 Jun 2014. On 28th Mar 2015, again the display got problem. Now the Back and Home buttons are auto pressed. Today when I visited Sony Authorized Service Center, I was shocked by hearing that warranty of my mobile got expired on 2nd Mar 2015.

Here, my question is Sony has delivered me this mobile on 6 Jun 2014, then why the warranty got expired on 2 Mar 2015. Instead warranty should be valid till 5 Jun 2015 EOD.

Why Sony has deducted my warranty by 3 months?

Anybody please reply...

-Sagar

Re: sony warranty Problems - Not Happy

Rickard — Mon, 30 Mar 2015 09:35:21 GMT

Hi and welcome to the community!

Sorry to hear that you have issues with your phone.

As warranty and service is handled at a local level by the local Sony Xperia support i recommend that you contact your local support team for more information and assistance.

Re: sony warranty Problems - Not Happy

Morrow — Thu, 09 Jul 2015 21:00:48 GMT

Not happy with my Sony xperia z. I called tmobile they sent me the same crapy phone. I use to trust sony ,I have many Sony items. After this I'm ready to share my issues with people to stay away from Sony.. too bad so sad Sony.