topic Re: Z1 after upgrade Cpu heating problem started in XPERIA archive

Z1 after upgrade Cpu heating problem started

XiechenG — Sun, 14 Jun 2015 07:29:18 GMT

Hi everyone, sorry for my English. My phone was craced screen after replacement Lcd + touchscreen, I am upgraded my phone with Wifi. Now when I open internet browser capturing video CPU heating 60-65 celcius. After charge sometimes phone CPU heating to 69-70 Celsius. I think so this is dangerous for my phone. Please help me, how can I control cpu temperature . Thanks to all.

Re: Z1 after upgrade Cpu heating problem started

Qatrium — Sun, 14 Jun 2015 07:31:38 GMT

Some intensive phone operations might cause your phone temperature to rise, that's normal. But if you feel that it's over heating from simple operations, I'd suggest that you do a PC Companion phone repair, this will do a clean installation of the latest firmware and will also wipe your internal memory.

Open PC companion -> Support zone -> Phone/tablet software update -> Repair my phone/tablet (blue link style). Follow the steps given, do not connect your phone until prompted to press volume down while plugging USB cable.
http://www.sonymobile.com/gb/tools/pc-companion/

Re: Z1 after upgrade Cpu heating problem started

XiechenG — Sun, 14 Jun 2015 07:46:04 GMT

Thank you for answering. I have 2 problems, in my phone not vorking volume down button because in screen replacement time broken, my computer operating system is Linux Mint.
I think this overheating because when I capturing video or pictures after opening 2-3 minute camera is closing from system. And I see this message: Camera closing. Please wait for cooling.

Re: Z1 after upgrade Cpu heating problem started

Qatrium — Sun, 14 Jun 2015 07:51:35 GMT

This is normal with long Camera usage, especially if you live in a hot weather. In my country now the temperature may rize to 45 degrees, and my camera shuts down for cooling after 2 pictures

For the volume button, contact Sony support center to get it fixed:

/t5/FAQ/How-to-get-your-Sony-Xperia-product-repaired/m-p/991374#U991374

Re: Z1 after upgrade Cpu heating problem started

XiechenG — Sun, 14 Jun 2015 08:00:08 GMT

Wow 45? This amazing But in my country now not hot weather 30 degrees. I tested my other Sony St25i not any overheating plroblem in camera. When I write in this forum CPU heating is 50-55 degrees.
Thank you for answering again. For volume button i need main flex cable.

Re: Z1 after upgrade Cpu heating problem started

Qatrium — Sun, 14 Jun 2015 08:01:47 GMT

Try PC Companion repair in my first post and report back.

Re: Z1 after upgrade Cpu heating problem started

XiechenG — Sun, 14 Jun 2015 08:08:34 GMT

Can I test my phone motherboard for problems? If answer yes how?

Re: Z1 after upgrade Cpu heating problem started

XiechenG — Sun, 14 Jun 2015 08:11:06 GMT

I can't find official Sony support in Baku.

Re: Z1 after upgrade Cpu heating problem started

Qatrium — Sun, 14 Jun 2015 08:13:36 GMT

You can test it in a Service center only, you don't have diagnostic tools for this as a user.

Re: Z1 after upgrade Cpu heating problem started

Qatrium — Sun, 14 Jun 2015 08:14:26 GMT

If you can't find it in the Contact US page, then contact your local distributor or merchant you baught the phone from.

Re: Z1 after upgrade Cpu heating problem started

XiechenG — Sun, 14 Jun 2015 08:25:20 GMT

My country Azerbaijan not in Contact us page.

And I don't know best service in Baku.

This phone dead for me.

Re: Z1 after upgrade Cpu heating problem started

Uliwooly — Sun, 14 Jun 2015 16:02:20 GMT

@XiechenG

I'm sorry to hear that, what if you contact the seller? reinstalling lollipop with PCC will smooth things out but you need to repair the volume keys first.

Re: Z1 after upgrade Cpu heating problem started

XiechenG — Sun, 14 Jun 2015 16:45:12 GMT

I don't know has any problem my phone motherboard.
For that I don't want to replace MAIN Flex cable. If have any problem in phone motherboard, why me need replacement flex cable?

For broken touchscreen I replaced phone LCD too. Now I have not money to replace phone motherboard

Thank's for all answers.

Re: Z1 after upgrade Cpu heating problem started

Uliwooly — Sun, 14 Jun 2015 16:49:42 GMT

@XiechenG

You will have to get someone to inspect your phone,t here's no other way around it

Re: Z1 after upgrade Cpu heating problem started

XiechenG — Sun, 14 Jun 2015 16:52:06 GMT

Thank you for helping.

Re: Z1 after upgrade Cpu heating problem started

Uliwooly — Sun, 14 Jun 2015 17:04:48 GMT

@XiechenG

Anytime, keep us updated.