topic Re: appz settings just keep crashing in XPERIA archive

appz settings just keep crashing

motownisintown — Sat, 13 Jun 2015 17:04:12 GMT

hello everyone

having some problems while im trying to close/ uninstall an app then a warning shows "unfortunately settings has stopped".. and it reset.. and if i try again it shows the same thing all over again. i already tried to reset it but didnt do much..

need some other kind of solution... pls help

Re: appz settings just keep crashing

Uliwooly — Sat, 13 Jun 2015 17:16:42 GMT

@motownisintown

Do you experience the same while on safe mode?

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Re: appz settings just keep crashing

motownisintown — Sat, 13 Jun 2015 17:39:14 GMT

yes it does the same thing

Re: appz settings just keep crashing

_alexdon_ — Sat, 13 Jun 2015 17:42:56 GMT

Try settings-apps-all,scroll down to settings app and clear data.

Re: appz settings just keep crashing

Thommo — Sat, 13 Jun 2015 17:43:36 GMT

Try a Settings reset - Settings then Apps then swipe to All then locate and open Settings then tap on Clear cache and Clear data then reboot and test

Re: appz settings just keep crashing

motownisintown — Sat, 13 Jun 2015 17:54:32 GMT

couldn't even go to app without the it putting me back to the meny... it keep saying that it stopped again and again... couldn't do anything...after a few seconds the warning keep showing up...

Re: appz settings just keep crashing

_alexdon_ — Sat, 13 Jun 2015 17:57:11 GMT

You may need to perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 80% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

Re: appz settings just keep crashing

motownisintown — Sat, 13 Jun 2015 18:06:47 GMT

do i need to make a back up first or shall i just leave it?

Re: appz settings just keep crashing

motownisintown — Sat, 13 Jun 2015 18:11:00 GMT

i dont have windows 7... got windows 8.1

Re: appz settings just keep crashing

_alexdon_ — Sat, 13 Jun 2015 18:17:26 GMT

Backup your most important data. Doesn't matter,run it in compatibility with 7.

Re: appz settings just keep crashing

Thommo — Sat, 13 Jun 2015 18:17:29 GMT

If you have info on it then yes backup 1st as the repair will wipe your device

Re: appz settings just keep crashing

motownisintown — Sat, 13 Jun 2015 18:35:19 GMT

i try it after i charge my phone.. give you guys update what happend thxs for the help so far

Re: appz settings just keep crashing

motownisintown — Mon, 15 Jun 2015 20:20:52 GMT

well now that i reset my phone ... now im having som problems putting the back up ive made to my phone... i dont know why... I followed the instruction how to put it back but it wont wok... pls help

Re: appz settings just keep crashing

Uliwooly — Mon, 15 Jun 2015 23:32:10 GMT

Do you get an error

@motownisintown

Re: appz settings just keep crashing

motownisintown — Wed, 17 Jun 2015 08:39:54 GMT

got error.. but ive tried to the factory reset and still not working...

Re: appz settings just keep crashing

Uliwooly — Wed, 17 Jun 2015 17:53:51 GMT

@motownisintown

could you elaborate on the error?

Re: appz settings just keep crashing

motownisintown — Sun, 21 Jun 2015 08:53:36 GMT

every time i used the settings it always force close.. i couldnt uninstall anything at all.... having some issue with some of the programs as well... it always force close...

Re: appz settings just keep crashing

Uliwooly — Mon, 22 Jun 2015 16:07:45 GMT

@motownisintown

have you repaired the phone?