please help me with this

Asef1 — Sat, 13 Jun 2015 06:44:34 GMT

please help me with this

i brought sony z3 dual last month

since i brought i noticed that when typing there is problem with screen touch system ,as there is specific letters not typing correctly

first i thought its from screen sticker came with the phone ,, so i used with it ,, but after 2 weeks i remove the screen sticker ,and installed new one which came with the phone , but the problem with typing still there

i did screen touch test i found that there is longitudinal area not responding to the tough test correctly

here is the test

https://youtu.be/CMxgGSIMBlo

https://youtu.be/TS1UJefEQzg

http://store2.up-00.com/2015-06/1434177638124.png

http://store2.up-00.com/2015-06/1434177637893.png

[url=http://www.up-00.com/?5aBg]http://www.up-00.com/?5aBg[/url][URL="http://www.up-00.com/"][/URL]

[url=http://www.up-00.com/?8aBg]http://www.up-00.com/?8aBg[/url][URL="http://www.up-00.com/"][/URL]

[url=http://www.up-00.com/][img]http://store2.up-00.com/2015-06/1434177637893.png[/img][/url][URL="http://www.up-00.com/"][/URL]

[url=http://www.up-00.com/][img]http://store2.up-00.com/2015-06/1434177638124.png[/img][/url][URL="http://www.up-00.com/"][/URL]

please any help

its a new phone age only a month

is it factory problem or software ???

Re: please help me with this

mr_xzibit — Sat, 13 Jun 2015 07:28:41 GMT

My best advice would be to contact your local Xperia care my friend.

Re: please help me with this

stockyvillage — Sat, 13 Jun 2015 08:42:03 GMT

I agree with Mr_xzbit

Re: please help me with this

Uliwooly — Sat, 13 Jun 2015 15:29:27 GMT

@Asef1

here is the link

http://support.sonymobile.com/global-en/contactUs/

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