topic Re: photos disappearing in XPERIA archive

photos disappearing

missmaloney1 — Thu, 26 Mar 2015 09:46:17 GMT

Ok so im having this problem recently where when i take a photo it seems to disappear after a few days all thats left in my album is a black square. If i tap the black square it says media not found or its jus blank wven as i am typing this 3 photo have disappeared can anyone help me with this

Re: photos disappearing

_alexdon_ — Thu, 26 Mar 2015 11:55:43 GMT

Do you save pictures in internal or microSD? If it is on SD,you might want to try internal instead as it could be a SD fault.

Re: photos disappearing

missmaloney1 — Thu, 26 Mar 2015 16:23:09 GMT

It is on sd as my interal memory is full

Re: photos disappearing

_alexdon_ — Thu, 26 Mar 2015 16:25:28 GMT

My guess is that the microSD is faulty or needs a format. Can you try this? Format it in your computer/laptop using an adapter.

Re: photos disappearing

Uliwooly — Thu, 26 Mar 2015 16:26:48 GMT

We've seen this many times, that the SD card it's corrupted or acting up and create this issues.

Re: photos disappearing

mr_xzibit — Thu, 26 Mar 2015 16:46:32 GMT

I have a 64gb sd card brought from ebay for £6
Once 9gb or so of data has been written. Anything else added just vanishes. (a lot of sd cards that fail QA are stolen and sold as working cards)
Of course others can just fail over time. I suspect one these may be your issue.

Re: photos disappearing

missmaloney1 — Thu, 26 Mar 2015 16:56:17 GMT

Oh ok thanx alot guys i will try the formatting if that dus not wrk i guess i will be buying a new 1

Re: photos disappearing

_alexdon_ — Thu, 26 Mar 2015 17:03:56 GMT

Keep us updated.

Re: photos disappearing

DarkEyEinc — Thu, 26 Mar 2015 17:39:57 GMT

PlayMemories Online was updated Today. Check Album Again. All should be there if you had it backuped there. Servers was down today.

Re: photos disappearing

roxyroxy — Mon, 15 Jan 2024 06:51:01 GMT

Hi guys,

My mum has the same problem, but she doesn't have the photos on the SD card. All the pictures she takes or receives on WhatsApp disappear from her phone after few days.

I had the problem with the SD card, that I had a black square after power off and on. But in her case there is no square left. They are just gone, no sign that there was something before.

Could you please help with this?

Thank you!