topic Re: Phone turning itself off after.. in XPERIA archive

Phone turning itself off after..

c4et — Mon, 23 Mar 2015 19:50:26 GMT

My phone is Sony Xperia Z android 4.4.4 Build number 10.5.1.A.0.283

i notice when i use my phone extremely,like sports tracker or strava..(gps+network..) come at home turn off network and turn on wi-fi..let the phone on stend by with power key.. after 2 or 5 min turn it of from itself..then i need to hold together volume up key and power key to turn it back..

do you have any advic,thanks!

Re: Phone turning itself off after..

Uliwooly — Mon, 23 Mar 2015 20:00:40 GMT

You could repair your phone with PCC

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Phone turning itself off after..

Phy — Mon, 23 Mar 2015 20:01:42 GMT

Check if you experience the same issue while in safe mode

How to boot on safe mode.
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Re: Phone turning itself off after..

Jake-SonyXperia — Tue, 24 Mar 2015 00:08:58 GMT

Hi c4et,

Discussion Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines

This sounds like the device is freezing, this is likely due to a thirds party application, I would first suggest that you go through any recently download apps and try removing them to see if the issue continues.

Let us know how you get on.