topic Re: my pc can't detect my phone :( in XPERIA archive https://community.sony.si/t5/xperia-archive/my-pc-can-t-detect-my-phone/m-p/3355442#M468441 <P>If you have then open device manager and choose to update manually directing the search location to <STRONG>C:\Program Files\Sony\Sony PC Companion\Drivers</STRONG></P> Sun, 22 Mar 2015 22:36:33 GMT Thommo 2015-03-22T22:36:33Z my pc can't detect my phone :( https://community.sony.si/t5/xperia-archive/my-pc-can-t-detect-my-phone/m-p/3355440#M468439 when i connect my phone to pc , it chargs but i cam't transfer file and when i want update drivers i see this error <A href="http://8pic.ir/images/kvl6ultpjetps7jvz3u3.jpg" target="_blank" rel="nofollow noopener noreferrer">http://8pic.ir/images/kvl6ultpjetps7jvz3u3.jpg</A> <A href="http://8pic.ir/images/x78vwn9ode7vxzn6k7ty.jpg" target="_blank" rel="nofollow noopener noreferrer">http://8pic.ir/images/x78vwn9ode7vxzn6k7ty.jpg</A> P.S : my windows is xp . Sun, 22 Mar 2015 21:05:23 GMT https://community.sony.si/t5/xperia-archive/my-pc-can-t-detect-my-phone/m-p/3355440#M468439 HT0098 2015-03-22T21:05:23Z Re: my pc can't detect my phone :( https://community.sony.si/t5/xperia-archive/my-pc-can-t-detect-my-phone/m-p/3355441#M468440 <P>Have you installed Pc Companion?</P> Sun, 22 Mar 2015 22:35:04 GMT https://community.sony.si/t5/xperia-archive/my-pc-can-t-detect-my-phone/m-p/3355441#M468440 Thommo 2015-03-22T22:35:04Z Re: my pc can't detect my phone :( https://community.sony.si/t5/xperia-archive/my-pc-can-t-detect-my-phone/m-p/3355442#M468441 <P>If you have then open device manager and choose to update manually directing the search location to <STRONG>C:\Program Files\Sony\Sony PC Companion\Drivers</STRONG></P> Sun, 22 Mar 2015 22:36:33 GMT https://community.sony.si/t5/xperia-archive/my-pc-can-t-detect-my-phone/m-p/3355442#M468441 Thommo 2015-03-22T22:36:33Z Re: my pc can't detect my phone :( https://community.sony.si/t5/xperia-archive/my-pc-can-t-detect-my-phone/m-p/3355443#M468442 <P>Hi&nbsp;<SPAN class=""><A id="link_14" class="lia-link-navigation lia-page-link lia-user-name-link" href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/493726" target="_self">HT0098</A>,</SPAN></P> <P><SPAN class="">Discussion <SPAN style="vertical-align: baseline; white-space: normal; text-transform: none; word-spacing: 0px; float: none; color: #737167; text-align: left; font: 12px/14px Arial; margin: 0px; display: inline !important; letter-spacing: normal; background-color: #ffffff; text-indent: 0px; font-stretch: normal; -webkit-text-stroke-width: 0px; border: 0px; padding: 0px;">Welcome to the community! Since you're new please be sure that you have checked out our</SPAN><SPAN style="vertical-align: baseline; white-space: normal; text-transform: none; word-spacing: 0px; color: #737167; text-align: left; font: 12px/1.2 Arial; margin: 0px; letter-spacing: normal; background-color: #ffffff; text-indent: 0px; font-stretch: inherit; -webkit-text-stroke-width: 0px; border: 0px; padding: 0px;">&nbsp;</SPAN><SPAN style="vertical-align: baseline; white-space: normal; text-transform: none; word-spacing: 0px; color: #737167; text-align: left; font: 12px/1.2 Arial; margin: 0px; letter-spacing: normal; background-color: #ffffff; text-indent: 0px; font-stretch: inherit; -webkit-text-stroke-width: 0px; border: 0px; padding: 0px;"><A style="font-family: inherit; vertical-align: baseline; color: #3287bd; text-decoration: none; margin: 0px; font-stretch: inherit; border: 0px; padding: 0px;" href="https://community.sony.co.uk/t5/Welcome/Discussion-guidelines/m-p/349678#U349678" target="_blank">Discussion guidelines</A></SPAN> </SPAN></P> <P><SPAN class="">You may also want to check through the following link.</SPAN></P> <P><A href="https://community.sony.co.uk/t5/FAQ/USB-connection-problems/m-p/348074#U348074" target="_self">USB Connection issues</A></P> <P>let us know how you get on.</P> Mon, 23 Mar 2015 02:08:36 GMT https://community.sony.si/t5/xperia-archive/my-pc-can-t-detect-my-phone/m-p/3355443#M468442 Jake-SonyXperia 2015-03-23T02:08:36Z Re: my pc can't detect my phone :( https://community.sony.si/t5/xperia-archive/my-pc-can-t-detect-my-phone/m-p/3355444#M468443 <P>there are eight folders in "driver" which one is z2's drivers ?!</P><P><A target="_blank" href="http://8pic.ir/images/vlm5nkejqu6tindb57h4.jpg" rel="nofollow noopener noreferrer">http://8pic.ir/images/vlm5nkejqu6tindb57h4.jpg</A></P> Mon, 23 Mar 2015 05:18:00 GMT https://community.sony.si/t5/xperia-archive/my-pc-can-t-detect-my-phone/m-p/3355444#M468443 HT0098 2015-03-23T05:18:00Z Re: my pc can't detect my phone :( https://community.sony.si/t5/xperia-archive/my-pc-can-t-detect-my-phone/m-p/3355445#M468444 <P>Normally you can choose the main folder and tell it to search the sub folders also</P> Mon, 23 Mar 2015 07:12:51 GMT https://community.sony.si/t5/xperia-archive/my-pc-can-t-detect-my-phone/m-p/3355445#M468444 Thommo 2015-03-23T07:12:51Z Re: my pc can't detect my phone :( https://community.sony.si/t5/xperia-archive/my-pc-can-t-detect-my-phone/m-p/3355446#M468445 <P>i selected main folder at first but pc couldn't find drivers (the error : the location you specified doesn't contain any devoce information files) then i select every subfolders one by one and every time i&nbsp;<SPAN class="short_text"><SPAN class="hps">received</SPAN></SPAN> same error like last times</P> Mon, 23 Mar 2015 08:08:18 GMT https://community.sony.si/t5/xperia-archive/my-pc-can-t-detect-my-phone/m-p/3355446#M468445 HT0098 2015-03-23T08:08:18Z Re: my pc can't detect my phone :( https://community.sony.si/t5/xperia-archive/my-pc-can-t-detect-my-phone/m-p/3355447#M468446 Try to perform a windows update, aside from that. From your screenshot. i think thats win XP if I'm not mistaken. Please ensure as well that your USB controller is up-to-date, you may contact the motherboard/laptop/desktop manufacturer support for the latest driver if available for update. Mon, 23 Mar 2015 09:06:42 GMT https://community.sony.si/t5/xperia-archive/my-pc-can-t-detect-my-phone/m-p/3355447#M468446 Bandolero 2015-03-23T09:06:42Z