topic Re: insufficient storage on Xperis SL in XPERIA archive

insufficient storage on Xperis SL

Arslan-Pervaiz — Sun, 22 Mar 2015 07:21:53 GMT

Hi Support Team

I am having Sony Xperia SL with internal memory of 32GB and I am still having 19 GB Free in my internal memory of handset but I am unable to download or update any app because I am getting error of insufficient memory however more than half of memorry is free.

Please suggest on this.

Re: insufficient storage on Xperis SL

Uliwooly — Sun, 22 Mar 2015 07:25:48 GMT

Check this for me

Settings > Storage > how much space do you have available under

Device Storage

and

Internal Storage

@Arslan-Pervaiz

Re: insufficient storage on Xperis SL

Arslan-Pervaiz — Sun, 22 Mar 2015 08:09:07 GMT

Hi,

Here is screenshot for you.

@@uliwooly: I hope this helps.

@uliwooly wrote:
Check this for me
Settings > Storage > how much space do you have available under
Device Storage
and
Internal Storage
@Arslan-Pervaiz

Re: insufficient storage on Xperis SL

Uliwooly — Sun, 22 Mar 2015 08:12:40 GMT

I can't see the screenshots until they are approved by a moderator, you could upload them to box or dropbox and post the link here.

Re: insufficient storage on Xperis SL

Arslan-Pervaiz — Sun, 22 Mar 2015 09:28:44 GMT

Hi,

Sorry for that. I didnot know that images require moderation here.

Here are uploaded version of images for you.

http://awesomescreenshot.com/0ec4orrmc6

http://awesomescreenshot.com/00b4ors260

Internal Storage: 25.80 GB

Free Space: 17.35 GB

Device Storage: 1.97 GB

Free Space: 204 MB

I Hope this help you to answer my question

Re: insufficient storage on Xperis SL

Uliwooly — Sun, 22 Mar 2015 09:32:36 GMT

You can't update any app bc you only have 204MB available on the Device storage, you will have to remove some apps or clear the cache on other apps.

Re: insufficient storage on Xperis SL

Arslan-Pervaiz — Sun, 22 Mar 2015 09:39:38 GMT

Hi,

Can I move some apps to my internal storage and moving forward apps should be installed on Internal storage?

If No then what is the purpose of 18 GB Free Space if I cant use ?

Re: insufficient storage on Xperis SL

Uliwooly — Sun, 22 Mar 2015 09:41:50 GMT

No, you can not, the Internal storage its only for videos, music, movies, pictures.