topic Re: No message tone during downtime in XPERIA archive

No message tone during downtime

MidnightManiac — Thu, 16 Apr 2015 11:12:46 GMT

When I receive text messages (from starred contacts) during downtime there is no notification tone to indicate a message has arrived.

I do receive their calls without problems + the text messages notifications appear on the lock screen. But no notification tone whatsoever...

What's wrong?

Re: No message tone during downtime

_alexdon_ — Thu, 16 Apr 2015 11:15:31 GMT

If it is silent mode,I think this is how it goes.

Re: No message tone during downtime

MidnightManiac — Thu, 16 Apr 2015 17:26:23 GMT

But I have calls/messages from starred contacts set as priority interruptions... Only the calls go throug in downtime. Messages remain silent? It doesn't make sense.

Re: No message tone during downtime

_alexdon_ — Thu, 16 Apr 2015 19:43:30 GMT

I think @Rickard or @Hampus might assist better.

Re: No message tone during downtime

MidnightManiac — Fri, 17 Apr 2015 10:20:50 GMT

OK. And they will see this thread and reply, right?

Re: No message tone during downtime

_alexdon_ — Fri, 17 Apr 2015 10:33:53 GMT

Yeah. Hopefully today.

Re: No message tone during downtime

Rickard — Fri, 17 Apr 2015 11:39:37 GMT

Thanks for the feedback, i will forward this internally.

What you can try is using Hangouts for SMS instead, that seems to help. You can set that under Hangouts -> [menu] -> Settings -> SMS.

Re: No message tone during downtime

MidnightManiac — Fri, 17 Apr 2015 12:18:55 GMT

Thanks.

I would really prefer not to use Hangouts.

From what you're saying I assume the missing notification tone during downtime is a problem with Messaging...

Re: No message tone during downtime

Hampus — Tue, 14 Jul 2015 14:45:16 GMT

Hi,

This has now been investigated and will be fixed in upcoming update. Also note that updates are released at different times depending on operator and/or country. Therefore, I cannot give you an exact date for when a specific update will be available for your device.