topic Re: Sim Card inserted,Phone restarting (all the time) in XPERIA archive

Sim Card inserted,Phone restarting (all the time)

Moskri — Sat, 20 Dec 2014 13:33:04 GMT

When i use my phone (playing games,on facebook,even when calling) the phone gives me a message 'Sim card inserted' phone powering off and when it turns on,is like there isn't a sim card in,and after like 5+ restarts he has the sim back,or stays the same,please help i just bought this phone like 2-3 days,thanks.

Re: Sim Card inserted,Phone restarting (all the time)

Ashroft98 — Sat, 20 Dec 2014 13:36:35 GMT

Have you tried using the sim card using other phones?

Have you tried other sim cards on your phone?

How old is your sim card?

That might happened because if there's a faulty sim card/sim card reader.

Re: Sim Card inserted,Phone restarting (all the time)

Moskri — Sat, 20 Dec 2014 13:45:57 GMT

i just got my sim card with the phone form the story,and the phone is brand new,the sim is micro(no adapter,no cutting,brand new),i tried on my tablet asus fonepad,and it works great

Re: Sim Card inserted,Phone restarting (all the time)

Ashroft98 — Sat, 20 Dec 2014 13:48:28 GMT

So you've tried the other sim cards with the phone?

Re: Sim Card inserted,Phone restarting (all the time)

Moskri — Sat, 20 Dec 2014 14:05:39 GMT

it works great on my tablet and it dosen't restarts all the time like on the phone

Re: Sim Card inserted,Phone restarting (all the time)

Ashroft98 — Sat, 20 Dec 2014 14:11:36 GMT

What i meant was,have you tested using other sim cards on your Xperia C?

This might become a faulty hardware problem

So just to make sure , contact your local Sony Xperia

http://support.sonymobile.com/global-en/contactUs/

Re: Sim Card inserted,Phone restarting (all the time)

Uliwooly — Sat, 20 Dec 2014 15:29:36 GMT

Even if the SIM card work on other devices, it will be wise to get a brand new SIM card, make sure to get the correct size.

Re: Sim Card inserted,Phone restarting (all the time)

tomasliak_1 — Tue, 23 Dec 2014 15:20:06 GMT

Try to put the Sim card correctly.mine Sim when I bought the phone didn't plug correctly and I was having the same problem with you.try to push the Sim inside.the restarts of your phone are because the Sim don't plug correctly.