topic Re: 404 error when trying to download Bridge for Mac in XPERIA archive

404 error when trying to download Bridge for Mac

JBK — Thu, 18 Dec 2014 21:17:01 GMT

When I click the link to try to download Bridge for Mac, I get the following error message:

404 Not Found

Code: NoSuchKey
Message: The specified key does not exist.
Key: Software Downloads/Bridge for Mac/SonyBridgeForMac_web.dmg/index.html
RequestId: 59C037EE02A1D9D2
HostId: AgpZwUgJY+NT7eqlHdvge/PETeckhrg9pdqf0VzQxzwNuaUwhL3kTwL/hByrV/dbTwaM+EBrUkY=

Re: 404 error when trying to download Bridge for Mac

Uliwooly — Thu, 18 Dec 2014 21:52:32 GMT

What if you try with a different browser

Re: 404 error when trying to download Bridge for Mac

Jake-SonyXperia — Thu, 18 Dec 2014 23:48:22 GMT

Hi JBK,

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

I have just tested the file for you, I have not been able to replicate the issue. I do suggest following the instructions supplied by Uliwooly above.

I am sorry for the inconvenience this may cause.

Re: 404 error when trying to download Bridge for Mac

benjy — Fri, 19 Dec 2014 09:14:21 GMT

I am having the same message this morning when trying to download PC Companion through Internet Explorer, Chrome and Firefox.

Re: 404 error when trying to download Bridge for Mac

quintm — Fri, 19 Dec 2014 10:13:38 GMT

Hi, I received the same error message yesterday and today using both Safari and Chrome. Would suggest there is an issue there. Thanks.

Re: 404 error when trying to download Bridge for Mac

nesousx — Fri, 19 Dec 2014 10:30:54 GMT

Hi,

Same problem here with anoter software. Unable to download PC Companion. I got similar 404 error as OP.

Tried from several browsers, computers and OSes (Linux, Mac, Windows).

It looks like there is something wrong. I am really curious how the tech from Sony could get a working download, unless there is some kind "internal networking" involving. Meaning he can get the file from inside Sony offices. If thats so, it would have been smarter to test the link from a customer point of view.

Re: 404 error when trying to download Bridge for Mac

Armagreggon — Fri, 19 Dec 2014 18:10:41 GMT

I have the same issue when trying to download PC Companion with Chrome. Not tried any other browsers but, from the above posts, it doesn't appear to be a browser issue

Re: 404 error when trying to download Bridge for Mac

Bobbster — Sat, 20 Dec 2014 10:44:58 GMT

Hi,

I'm also experiencing the same problem.

Brand new MacBook Pro, tried on Chrome and Safari.

Please can advise when this issue is likely to be fixed.

Many thanks,

Re: 404 error when trying to download Bridge for Mac

unai1 — Sat, 20 Dec 2014 11:44:05 GMT

I'm having the same issue

Re: 404 error when trying to download Bridge for Mac

Nage42 — Mon, 22 Dec 2014 02:26:48 GMT

Your web front end is barfing cause it can't find the file back end.

Here's the actual error message (duh people, give him something to work with more than "errr, computer bad, fix me!")

404 Not Found

Code: NoSuchKey
Message: The specified key does not exist.
Key: Software Downloads/Bridge for Mac/SonyBridgeForMac_web.dmg/index.html
RequestId: E8475CEBF062ABE9
HostId: rmumGYh+19WodYeFoeNtRkI0Ui8Ylrp0B5HbRCDCRRL42/OpMINNqArCgzX6pR9+2NJfvKGwKuM=

What mystifies me is that the standards for allowing USB devices to connect as external storage is basic basic first principles stuff... WHY would you _require_ a bridge application for something that is built into all OSs and USB devices from day one... it's just adding a layer of complexity that can (and obviously does, cite today) fail.

/boggle.

I think the term is: "stealing defeat from the jaws of victory".

Re: 404 error when trying to download Bridge for Mac

Fredrik_L — Mon, 22 Dec 2014 14:22:33 GMT

Hi JBK!

I managed to download it with no problems.

I used Firefox 34.0.5.

Hear is the link I managed to download

http://support.sonymobile.com/global-en/tools/bridge-for-mac/

Best regards

Fredrik