Problem updating sony xperia e1

asdrago — Tue, 07 Oct 2014 01:12:44 GMT

Hello everyone.

I started upadting my software but I didnt realise that my battery was not fully charged so while it was updating the phone shut down and the updating stopped. I tried to restart the phone but now after the SONY start it appear a red triangle and the starting doesnt go through. How can I fix it?

Re: Problem updating sony xperia e1

Jake-SonyXperia — Tue, 07 Oct 2014 01:30:46 GMT

Hi Asdrago,

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Sorry to hear about the Update process, In this case I would suggest trying to perform a software repair, you should be able to perform this task even though the device is not working as normal.

Please see the instructions below.

1. Download the PC Companion software from PC Companion and install it on your PC.

2. Install and open PC Companion then select Support Zone.

3. Phone Software Update.

4. Start.

5. Repair Phone

6. Continue

7. Accept data removal

8. Next

9. Wait for prepare

10. Select Phone

11. Follow the connection steps

I hope this helps, let us know how you get on.

topic Re: Problem updating sony xperia e1 in XPERIA archive

Problem updating sony xperia e1

Re: Problem updating sony xperia e1