topic Re: huge crack z1's back cover in XPERIA archive

huge crack z1's back cover

mccoy — Mon, 06 Oct 2014 17:29:47 GMT

I had this phone for jst less than month nd jst today i noticed some sort of a vry long, 2mm thick scratch or perhaps a crack on its back. I dont see y it had a crack whn its always placed n front pocket of my jeans togethrr with my cards. nvr dd i also drop it nor sit on it or even bumped it on someting pointed while in my pocket. Im kinda dsappointd on the backs durablity i shudv installed screen protectr om its back. Cn someone tell me what to do to fix it?

Re: huge crack z1's back cover

Uliwooly — Mon, 06 Oct 2014 17:32:24 GMT

you have 2 options

1. contact your local Xperia care center and check how much they will charge you to repair it

2. buy the spare part and repair it yourself but it will void your warranty

Re: huge crack z1's back cover

Uliwooly — Mon, 06 Oct 2014 17:32:39 GMT

Xperia Care Center

http://www.sonymobile.com/global-en/support/contact-us/

Re: huge crack z1's back cover

mccoy — Mon, 06 Oct 2014 17:34:11 GMT

Cn u tell me what kinda glass the back of the phone is made of?

Re: huge crack z1's back cover

Uliwooly — Mon, 06 Oct 2014 17:35:15 GMT

There's no official info on that, sorry .

Re: huge crack z1's back cover

mccoy — Mon, 06 Oct 2014 17:37:14 GMT

Thanks for the vry quick reply. It really broke my heart seeing the crack om its beautiful back. 😭

Re: huge crack z1's back cover

Uliwooly — Mon, 06 Oct 2014 17:45:00 GMT

Sorry to hear that