topic Re: repair ceneter problem in XPERIA archive

repair ceneter problem

Namquoc — Mon, 06 Oct 2014 15:48:07 GMT

I hava my xperia z1c sent to the repair center 2 week ago. After recieve it back on Friday last week. I decide to have an restore it from an backup long ago (because they format may phone). Durring the restore i found that the camera app just turn on automatically. After the restore i found that the camera and the led at the back have water inside ( what the ?@#£ I just recive it back form the repair center). The phone turn off and then i cannot turn it on again. I have to sent the phone back to sony and still watting for respond. I am really disappointed about the service. I wonder if anyone have experience this and if they said that this is my fault (obviously not) what should i do

Re: repair ceneter problem

Uliwooly — Mon, 06 Oct 2014 17:27:44 GMT

Sorry to hear that, take it back to an Xperia Care Center and request a vacuum test

http://www.sonymobile.com/global-en/support/contact-us/

Re: repair ceneter problem

Namquoc — Tue, 07 Oct 2014 12:50:25 GMT

I sent the device back to Sony center. Today, i check on the internet form the repair center and WT

@@#$ they said that it is my fault. I just recieve the phone after repair and it already have water inside the cammer. How it suppose to be my faulse.

Now i am really tired of this. Anyone have any advice for me ???