topic Re: X peria L doesn't turn on in XPERIA archive

X peria L doesn't turn on

lauraa — Sun, 05 Oct 2014 21:44:03 GMT

Hello!

My sony xperia L doesn't turn on,

I turned off the phone in order to change the sim card, I changed the sim card and after that it did't turn on anymore. When I press the button a slightly blue screen appears. When I try to charge the phone, a green light appears as a sign that it is chraged.

Any idea what I can do?

Re: X peria L doesn't turn on

Jake-SonyXperia — Sun, 05 Oct 2014 21:53:58 GMT

Hi Lauraa,

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Sorry to hear about the issue, have you tried removing the SIM card you put in? it may be related to the SIM itself.

Let me know what you have tried so far.

Re: X peria L doesn't turn on

lauraa — Mon, 06 Oct 2014 11:42:22 GMT

Hello!

Thank you for answering.

I tried to turn it on with one sim card in, with the other sim card and also with no sim card.

I also tried PC companion - software update. And, of course, I tried taking out the battery and putting it back.

Re: X peria L doesn't turn on

Jake-SonyXperia — Tue, 07 Oct 2014 03:46:00 GMT

That is unfortunate, I can only advise that you get the handset either back to the place of purchase or that you contact Sony Mobile directly to get the handset sent to a repair agent.

http://www.sonymobile.com/global-en/support/contact-us/

I apologize for the inconvenience this may cause.