when i plug in charger my xperia arc s lcd shows black screen

ZafarAli8470 — Thu, 02 Oct 2014 12:41:18 GMT

first my mobile hang and shows black screen then i used to take out the battery and then restart the phone but from now when i pluged in the charger the lcd turns into a black screen and shows nothing and then when i plug out the charger the mobile restart it self.. plz help me

Re: when i plug in charger my xperia arc s lcd shows black screen

Alexander1 — Thu, 02 Oct 2014 15:42:41 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Sorry to hear about your phone. First of all I suggest that you try to start your phone without SIM and SD card inserted. If the behavior still persists, I would suggest that you try to repair the phone software using PC Companion:

http://www.sonymobile.com/update

In PC Companion, press start on Support Zone > Start on Update the phone/tablet software > click on the blue highlight (Repair my phone/tablet). Do this without the phone connected. Follow the instructions on screen to perform the repair.

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when i plug in charger my xperia arc s lcd shows black screen

Re: when i plug in charger my xperia arc s lcd shows black screen