topic Re: Xperia Z1 suddenly dead. Nothing works in XPERIA archive

Xperia Z1 suddenly dead. Nothing works

krishnaneup — Tue, 02 Sep 2014 16:24:05 GMT

Hello,

My Xperia Z1 is suddenly dead while playing games. The battery I belive is down to minimum. Now it doesn't restart, neither charge. I tried the following and didn't work

1. Wall charger with power and volume up ---- This shows led on for some time and nothing more. The mobile doesn't get on.

2. Connecting the mobile to laptop with volume down. ----- This also shows red led and nothing more.

3. Connecting to charger with power and volume up and waiting for 4 hours. ---- Even then mobile doesn't start. Doesn't power on.

The mobile doesn't vibrate it only shows red led on during the above procedures. Please help how do I fix the problem.

Re: Xperia Z1 suddenly dead. Nothing works

Uliwooly — Tue, 02 Sep 2014 16:31:28 GMT

Sorry to hear that, you will have to contact your local Sony Xperia Care

http://www.sonymobile.com/global-en/support/contact-us/

Re: Xperia Z1 suddenly dead. Nothing works

hassle_lang — Wed, 03 Sep 2014 04:27:58 GMT

The same thin happens to my Sony xperia Z1. The unit is less than 1 year old and is not even used for gaming. My apps are the basic social networking sites only. I am disappointed.

Re: Xperia Z1 suddenly dead. Nothing works

maruttaneja — Wed, 03 Sep 2014 05:03:23 GMT

Same thing happened with me today. Even with charger on and volume up power button doesn't respond.

Re: Xperia Z1 suddenly dead. Nothing works

tetrawolf — Wed, 03 Sep 2014 17:48:01 GMT

Give him 5-6 hours rest and try recharge cell phone .

Re: Xperia Z1 suddenly dead. Nothing works

krishnaneup — Fri, 03 Oct 2014 12:52:43 GMT

None of it works. Sony what is the solution please???????????????????????????

Re: Xperia Z1 suddenly dead. Nothing works

Thommo — Fri, 03 Oct 2014 13:00:53 GMT

Your only options are if non of the above worked is to either return your device to the place of purchase or contact Xperia care http://www.sonymobile.com/gb/support/contact-us/