https://community.sony.si/t5/xperia-archive/my-screen-is-looked-with-an-unknown-pin-code/m-p/3297282#M430546 <P>You need to perform a system repair - This will factory reset your phone<BR /><BR />Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)<BR />Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process<BR /><BR />If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP</P> Tue, 30 Sep 2014 14:39:42 GMT Thommo 2014-09-30T14:39:42Z https://community.sony.si/t5/xperia-archive/my-screen-is-looked-with-an-unknown-pin-code/m-p/3297281#M430545 <P>Hi,</P><P>I just bought my z2 and now I got a big terrible trouble with it. My screen is looked. My sim card is opened and their is my pin code correct. After that I have succeeded to make a terrible misstake om looking the screen with the pin code. When I put in the pin code it says it is the wrong pin code. What shall I do?</P><P>I have restarted it a several times.</P> Tue, 30 Sep 2014 14:02:54 GMT https://community.sony.si/t5/xperia-archive/my-screen-is-looked-with-an-unknown-pin-code/m-p/3297281#M430545 IngaDennhag 2014-09-30T14:02:54Z https://community.sony.si/t5/xperia-archive/my-screen-is-looked-with-an-unknown-pin-code/m-p/3297282#M430546 <P>You need to perform a system repair - This will factory reset your phone<BR /><BR />Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)<BR />Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process<BR /><BR />If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP</P> Tue, 30 Sep 2014 14:39:42 GMT https://community.sony.si/t5/xperia-archive/my-screen-is-looked-with-an-unknown-pin-code/m-p/3297282#M430546 Thommo 2014-09-30T14:39:42Z