can't reset my xperia m

carly85 — Mon, 29 Sep 2014 13:35:35 GMT

I have tried everything to reset my xperia m but nothing has worked can't even put it into safe mode, please help someone

Re: can't reset my xperia m

_alexdon_ — Mon, 29 Sep 2014 17:59:47 GMT

You have to perform a software repair using PC companion.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable.

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can't reset my xperia m

Re: can't reset my xperia m