topic Re: Cannot Backup Encrypted Sony Xperia Z1 - Looking For a Work Around in XPERIA archive

Cannot Backup Encrypted Sony Xperia Z1 - Looking For a Work Around

amyz09 — Wed, 23 Jul 2014 13:24:51 GMT

Hi all,

Looking for help on how to backup my encrypted Sony Xperia Z1.

When i attempt to use Sony PC Companion, i get a backup error due to the encryption.

Anyone have a suggestion on an alternate means of backup?

Thanks heaps!

Re: Cannot Backup Encrypted Sony Xperia Z1 - Looking For a Work Around

_alexdon_ — Wed, 23 Jul 2014 21:14:01 GMT

http://talk.sonymobile.com/t5/Xperia-Z1-Compact/Backup-with-PCCompanion-and-encrypted-Smartphone/m-p/616475#M2710

Re: Cannot Backup Encrypted Sony Xperia Z1 - Looking For a Work Around

plaurits — Tue, 23 Dec 2014 16:40:14 GMT

I have same issue with Z3 compact. So I have approached Sony support and they clain that this is not an error!.

Obviously this is an error, hence I am escalating this at Sony to provide procedure to backup encrypted phone.

There are a number of 3.party solutions available (even wo rooting), however these are of course not supported by Sony.

Currently I am using holo backup as a WA for making backup. This is *not* a complete backup, however it captures all user data.

Re: Cannot Backup Encrypted Sony Xperia Z1 - Looking For a Work Around

vrp1 — Sat, 10 Oct 2015 16:32:12 GMT

Hi, Please deactivate security-> device administrators -> uncheck protections, then start backup