topic Re: Movie Creator is not starting completely in XPERIA archive

Movie Creator is not starting completely

ajmallatif — Sat, 16 Aug 2014 15:47:46 GMT

One day i found a upgrade to install Movie Creator in my Sony Xperia Z1 Compact from Sony Update center.

So then i installed it but...

After installing it when i opened it , it started and i accept the agreement....

And it does not go ahead, just stops on Movie Creator and description written and in background flying birds. it is here only.

Forced stop and restarted >> Same problem

Uninstalled and reinstalled it >> Same problem

Why it does not starts?

Check into this please ... SONY...

Re: Movie Creator is not starting completely

dsphotoarts — Sat, 16 Aug 2014 18:31:55 GMT

i had the same issue...is there any solution for this?

Re: Movie Creator is not starting completely

Eliah — Thu, 21 Aug 2014 22:55:33 GMT

Yours truly having the same problem. Not that i dont like watching those birds, but it gets a bit boring after few days

Re: Movie Creator is not starting completely

komilAD — Sat, 23 Aug 2014 13:07:16 GMT

Movie creator works through album->video file->bottom right icon of movie creator.

Re: Movie Creator is not starting completely

Eliah — Mon, 25 Aug 2014 16:14:07 GMT

So, just for clarification, the application never goes further from start screen and you use it via the Album application.

Did not occure to me, when trying the application (before making any video).

Just a little hint to the software team, it might be a good idea to mention in the application front page if the application doesn't do anything - i am sure someone will forward the message to them. Or better yet replace the crew with someone who is not braindead.

-brgds-

Re: Movie Creator is not starting completely

komilAD — Thu, 28 Aug 2014 08:28:00 GMT

one thing i have checked is that there are two movie creator. the default app which works through album have version 1.1.A.0.4 and the one which is availabe for download is having version 2.0.A.0.9. they both works seperately instead, which is strange.

Re: Movie Creator is not starting completely

Eliah — Thu, 28 Aug 2014 14:05:57 GMT

@komilAD wrote:
one thing i have checked is that there are two movie creator. the default app which works through album have version 1.1.A.0.4 and the one which is availabe for download is having version 2.0.A.0.9. they both works seperately instead, which is strange.

Noticed that too. Stopping the older version removes the movie creator interface from Album, so seems that both versions are needed.

Also when i checked the running applications, i noticed the updated application does have a process running called HighlightCreatorService.

I still find it hard to believe that the application is ment to be accessed via album only, so i wonder if this service if jamming the app. komilAD, You have a big library of pics/videos? And do you also have this process running?

If anyone could confirm that app is working from/pass the opening screen for them would be helpfull, or if someone from Sony could confirm it's not supposed to work via app screen?

Re: Movie Creator is not starting completely

ajmallatif — Fri, 29 Aug 2014 16:45:21 GMT

Right there are two movie creator one is already built in version 1.1.A.0.4 and 2nd one version 2.0.A.0.9 comes along with Update Centre and after downloading it never opens completely.

Note again, i am talking about Movie Creator verison 2.0.A.0.9 which can be accessed from Menu

Re: Movie Creator is not starting completely

ajmallatif — Fri, 29 Aug 2014 16:47:50 GMT

Not talking about that movie creator, that one is built in, i am talking about version 2.0.A.0.9 which is installed after the Update centre notification. after installation it comes inside Menu but if we open it does not move ahead.

Stops on Flying birds.

Re: Movie Creator is not starting completely

Eliah — Sat, 30 Aug 2014 14:11:10 GMT

Could mister Sony or Eriksson or Anyone confirm that is this app supposed to work from/pass the opening screen or confirm it's not supposed to work via app screen at all, only via album.

-rgds-

Re: Movie Creator is not starting completely

komilAD — Sat, 30 Aug 2014 14:46:08 GMT

I guess they are working on more important things such as z3 then this fake app.

Re: Movie Creator is not starting completely

Eliah — Sat, 30 Aug 2014 23:37:50 GMT

Bummer.

Re: Movie Creator is not starting completely

Eliah — Sun, 31 Aug 2014 16:51:32 GMT

* Could someone from Sony confirm that is not supposed to work via app screen at all, only via album.
* Or Could anyone confirm that it is supposed to work from/pass the opening screen, and there is actual jam/lock when it does not.

Re: Movie Creator is not starting completely

komilAD — Mon, 01 Sep 2014 04:38:07 GMT

@Eliah hey, why don't you just uninstall this app and move on. There is no point of keeping this thread alive and ask Sony. I have uninstalled it and hide it in update centre.

Re: Movie Creator is not starting completely

Eliah — Mon, 01 Sep 2014 13:52:45 GMT

Well the question i am asking is actually very simple, so it helps to evaluate the user support too.

Re: Movie Creator is not starting completely

franzus — Tue, 02 Sep 2014 10:06:06 GMT

I have the same problem.

Movie Creator not working with Z1 compact (4.4.4) - starting up, but nothing happens...

Shame on Sony for not offering any solution or even a comment !

Re: Movie Creator is not starting completely

Eliah — Wed, 03 Sep 2014 18:36:11 GMT

Nothing new on this subject, so as workaround uninstalling and relying on google photos and desktop editing when needed.

Can't help but wonder though, how come no-one from Sony has been able to explain how the software is supposed to work. Difficult to recommend including xperia series in employee phones selections due to both software and ecosystem not providing smooth positive user experience.

Re: Movie Creator is not starting completely

komilAD — Thu, 04 Sep 2014 03:41:43 GMT

There is an application in play store named "Magisto". It's free and I believe it's a good alternative of movie creator. Only drawback is you can't download your created videos untill you pay for it.

Re: Movie Creator is not starting completely

Eliah — Thu, 04 Sep 2014 14:04:55 GMT

Thanks, i ll check that out.

Re: Movie Creator is not starting completely

Eliah — Tue, 23 Sep 2014 16:55:45 GMT

Apparently there is an update/upgrade to this application and it still does absolutely nothing except shows the mocking birds. Interesting that still not one comment about this from sony.