topic Re: my ion keeps crashing in XPERIA archive

my ion keeps crashing

johneric — Thu, 15 May 2014 05:16:15 GMT

after i downloaded some apps, its already crashing.. i already uninstall the apps.. if i remove the sim card, its functioning good but if i return it back, it keeps shutting down! help me with this please.

Re: my ion keeps crashing

_alexdon_ — Thu, 15 May 2014 06:54:23 GMT

Download SUS and repair:

http://www.sonymobile.com/gb/tools/update-service/

Re: my ion keeps crashing

Alexander1 — Thu, 15 May 2014 15:16:36 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

If it doesn't help with a repair of the phone software in SUS I would suggest that you try to put in another or a new SIM card in your phone to see if you experience any differences.

Re: my ion keeps crashing

Special_K — Tue, 03 Jun 2014 14:09:24 GMT

I did all repairs

but still my phone is crashing every time I start my phone

Re: my ion keeps crashing

Special_K — Tue, 03 Jun 2014 14:14:38 GMT

My phone crash everytime. I already tried PC companion repair

also tried link which you provide to me.

if you want to see the video of that crash I can procede that one also.

Sony repairs guy wont help me on this case. any other solution?

Thanks

Re: my ion keeps crashing

Alexander1 — Mon, 09 Jun 2014 12:57:53 GMT

Hi,

Have you tried to start the phone without SIM card and micro SD card?

If the phone still doesn't start you should have your phone examined by a service center. If you have been in contact with a service center without any help, please raise this with your local Xperia support team. You'll find the contact information on the link below:

http://www.sonymobile.com/global-en/support/contact-us/