https://community.sony.si/t5/xperia-archive/phone-infected-by-virus/m-p/3266478#M407700 <P>Hello I have a little problem with my xperia z1, which is as follows: I was infected with a virus that left it unusable, I want to know how to solve this problem I expect an answer</P> <P>Topic edited by Rickard</P> Mon, 16 Jun 2014 04:05:21 GMT Pyro1 2014-06-16T04:05:21Z https://community.sony.si/t5/xperia-archive/phone-infected-by-virus/m-p/3266478#M407700 <P>Hello I have a little problem with my xperia z1, which is as follows: I was infected with a virus that left it unusable, I want to know how to solve this problem I expect an answer</P> <P>Topic edited by Rickard</P> Mon, 16 Jun 2014 04:05:21 GMT https://community.sony.si/t5/xperia-archive/phone-infected-by-virus/m-p/3266478#M407700 Pyro1 2014-06-16T04:05:21Z https://community.sony.si/t5/xperia-archive/phone-infected-by-virus/m-p/3266479#M407701 <P>Hi and welcome to the community! Since you're new please be sure that you have checked out our <A href="https://community.sony.co.uk/t5/Welcome/Discussion-guidelines/m-p/349678#U349678" target="_blank">Discussion guidelines.</A></P> <P>How do you know that you have been infected with a virus? And how do you mean that your phone is unusable?</P> <P>You can always perform a software repair on your unit via Update Service. This will reinstall the latest software on your phone:<BR /><A href="http://www.sonymobile.com/global-en/tools/update-service/" target="_blank" rel="nofollow noopener noreferrer">http://www.sonymobile.com/global-en/tools/update-service/</A><BR />Download and install SUS at your PC, follow the instructions that appear.</P> <P>Note that when you perform a software repair, your personal data will be erased.</P> Mon, 16 Jun 2014 07:47:34 GMT https://community.sony.si/t5/xperia-archive/phone-infected-by-virus/m-p/3266479#M407701 Hampus 2014-06-16T07:47:34Z