topic Xperia SP completely dead after failed update in XPERIA archive

Xperia SP completely dead after failed update

Dan_G — Fri, 13 Jun 2014 02:10:29 GMT

Hello,

I have tried to update to the lasted Andriod version on my Xperia SP - that's 4.3, but I used PC Companion to do so.

At some moment, it showed me an error message and the update failed. After that the phone is completely dead: I can't turn it on, even with charging, pressing Volume - / + and Power Button. The PC won't detect the phone at all. I think it deleted the software entirely. Please help.

Re: Xperia SP completely dead after failed update

Sam — Fri, 13 Jun 2014 03:01:14 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Do you get any response from the phone at all when you conenct it such as a notification light etc?

What are your thoughts about this forum? Let us know by doing this short survey.

Re: Xperia SP completely dead after failed update

Ashroft98 — Fri, 13 Jun 2014 04:39:33 GMT

That sounds quite bad.
But just to be honest,there is a little chance that you might bricked your phone.
The software inside your phone might got corrupted and that will cause a few malfunction of the motherboard.
Yeah,if your phone's LED lit up during charging,then your motherboard might be still working.
If not,i suggest to bring your phone to the nearest Sony Center to repair the damage.If you are still covered by the warranty,then the charge might not be applied for the service.But you might have to pay for the new motherboard.