topic Reboot Loop in XPERIA archive

Reboot Loop

eagdqdj — Wed, 11 Jun 2014 23:49:08 GMT

My phone has been having a lot of problems over the past couple of days to the point where I just want to throw my phone against the wall.

No network connection at all
Randomly restarts over and over again
When I try to unlock my phone, it freezes and restarts again
Can't connect to PC Companion
Since I can't even get into my phone, I can't back up any of my pictures, contacts, etc.

PLEASE HELP!

Re: Reboot Loop

Sam — Thu, 12 Jun 2014 00:34:45 GMT

Please try running a software repair (this can be performed with the phone powered off):

1. Download the PC Companion software from http://www.sonymobile.com/gb/tools/pc-companion/
and install it on your PC.
2. Install and open PC Companion then select Support Zone.
3. Phone Software Update.
4. Start.
5. Repair Phone
6. Continue
7. Accept data removal
8. Next
9. Wait for prepare
10. Select Phone
11. Follow the connection steps

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Re: Reboot Loop

khairuz — Thu, 12 Jun 2014 14:08:05 GMT

I am having the same problem.

First of all, non available reset will works.

Second, due to continous reboot, USB cable won't be able to detect my phone in the computer. PC companion will not work.

SO, how am I going to work my phone back as usual?

Doesn't make sense.

ZZZ

Help US!!!