topic Camera lens get Scratches in XPERIA archive

Camera lens get Scratches

SP1790 — Tue, 25 Feb 2014 20:04:50 GMT

My device lens coating is damaged.

My device is 4-5 month older, so I'm going to ask you it will repaired under warranty or paid for lens (if yes, so how much ??? )

I want to say that Sony doesn't maintain there device quality.

In 4-5 month use of device lens got scratch without any reason.

Which pocket I'm carry my device that pocket nothing other carry like change, key & any other.

I'm thinking about how to get scratches ???

I'm personally think scratch goted because of jeans cloth that i'm carry.

I want to say that xperia l lens really cheap.

Re: Camera lens get Scratches

Jake-SonyXperia — Wed, 26 Feb 2014 00:33:09 GMT

Hi SP1790,

I am sorry to hear about the issues you have had with the device, in this situation, I suggest that you contact Sony Mobile within your country, as they should be able to help. Please use the link below to find there contact details.

http://www.sonymobile.com/global-en/support/contact-us/

I apologize for any inconvenience this may cause.

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Re: Camera lens get Scratches

mangeshsoni — Wed, 26 Nov 2014 12:04:37 GMT

Same problem is there with my xperia m2 dual. The lense's coating has deteriorated and picture quality has taken a hit. I contacted sony they said they will charge money for it.

Re: Camera lens get Scratches

Philippo — Fri, 28 Nov 2014 07:28:28 GMT

Well,believe it or not,I have had same problem... My XL is now 1.5year old and just few months after I bought XL lens somehow got scratched and pictures was blured and fuzzily.
It seems that our camera lens have some coathing that,with time, get peel...i have habbit to clean lense allmost every time before taking picture so I think thats why my lense got scratched but I didn't want to take it to Sony repair centre because it has been only two weeks after buying XL on repair(battery problem) and it was 1month on repair.
So after maybe month or two (cleaning my lens) scratches got vanish! Now my lens is clear as it was in begining only got it little bit arround edges,but quality of taken photos is good as it was when I bought the phone.
I have pictures of that scratched lens somewhere on my PC.

Re: Camera lens get Scratches

Gurushankar1 — Sun, 01 Mar 2015 11:22:10 GMT

Dear reader.

my rear camera lens geting scratched

i dont know why this happening. please guide me wat to do!

WAITING FOR YOUR REPLY.

regards,

GURUSHANKAR.D

Re: Camera lens get Scratches

Manas1 — Sat, 18 Jul 2015 08:35:10 GMT

I have Same issue