topic Re: After update can't switch on DEAD ANDROID LOGO in XPERIA archive

After update can't switch on DEAD ANDROID LOGO

WZ — Tue, 11 Mar 2014 02:12:47 GMT

New Experia Z just updated it and after a while it switched off and it rebooted and never worked again at all it just shows a dead android logo laying on its back with open tummy and i have no idea what to do

Re: After update can't switch on DEAD ANDROID LOGO

Jake-SonyXperia — Tue, 11 Mar 2014 02:27:28 GMT

Hi WZ,

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

With the information supplied, I suggest performing a software repair on the handset, as it seems the install did not complete correctly. Please use the instructions below to perform this task.

PC Companion

Be sure to have the handset disconnected and turned off completely when performing the below instructions.

To repair the phone software

1. Install PC Companion on a Windows PC from Support

2. In PC Companion, under Support Zone and click Start.

3. Under Phone Software Update, click Start.

4. Click repair phone.

5. Follow the on-screen instructions.

I hope this helps.

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Re: After update can't switch on DEAD ANDROID LOGO

WZ — Tue, 11 Mar 2014 02:32:56 GMT

Thx much
Will see
Thx again

Re: After update can't switch on DEAD ANDROID LOGO

SirDerpyEmerald — Mon, 08 Jun 2015 15:03:55 GMT

I hope it would have worked but for some reason PC Companion can't read my device. Now my phone is broken. Thanks a lot.