topic Re: camera flash light issue in XPERIA archive

camera flash light issue

dimipsal — Sun, 09 Feb 2014 08:31:36 GMT

Goodmorning, i am writing to you today because i want your opinion about my camera's flashlight which isnt working properly. My question is if it's a hardware or a software problem. I wanted to check my self if it was a software problem so I did a factory reset and a software repair twice, but nothing changed, the flash was working for one photo only and then nothing . Then I tried *#*#7378423#*#* and ran the flash test. The flash was working by blinking for a few seconds but then it had only a very very poor light which is remaining after restarting this test. So please tell me, do I have to do something with software or I have to give my phone for a hardware repair?
Thanks for your time, sorry for my bad English

Re: camera flash light issue

Alexander1 — Tue, 11 Feb 2014 09:38:09 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

I would suggest that you try to boot your phone into safe mode to see if the behavior may be related to any 3rd party app that you have installed in your phone:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

If you experience the same behavior in safe mode, I would suggest that you have your phone examined by a service center. Please contact your local Xperia support team for more information:

http://www.sonymobile.com/global-en/support/contact-us/

Re: camera flash light issue

dimipsal — Wed, 12 Feb 2014 02:37:07 GMT

I found out that if I open the back cover of my phone and push with my hands at the top of plastic where camera and flash are located, the flash light works. It's a hardware problem then. Maybe the cover isn't protecting the hardware parts that well. Maybe the pressure of having the phone in my pocket is the reason that created the problem. I think I have to take it to the service center. I bought it in august, does the warranty covers that type of issue ?

Re: camera flash light issue

KT — Sun, 16 Feb 2014 23:08:31 GMT

I'm having the same problem with my camera's flash , and after reading youre opinions, i tried booting my phone to the SAFE MODE but the flash light was still not working..
Eventhough I removed all the apps which were using the flash light but its still the same!
I dont think its a hardware problem cause sometimes I notice that its suddenlly working while im taking a photo , but after a short time the problem will happen again...
Help me guys.....

Re: camera flash light issue

alexrx — Mon, 17 Feb 2014 03:47:40 GMT

@KT,

Try to repair the phone using Sony Update Service to make sure whether it is a software or hardware issue.

Sony Update Service

Cheers.

Re: camera flash light issue

ranjankaul — Mon, 09 Jun 2014 11:28:37 GMT

SONY SUPPORT please help :--

http://talk.sonymobile.com/t5/Xperia-L/Problems-after-updating-to-15-3-A-0-260/m-p/475281

As only Camera Flash problem remains in my phone , so im shifting to this topic :-

I was wondering that the xperia L Camera flash isnt working maybe cause of the kernel ...... so if i root it , unlock the boot loader and flash a kernel ... would it sort the problem .... ??? what's your take on this ...

Please help!!!!

Best Regards

Ranjan