topic Re: Power button Earphone jack not working after 3 weeks. in XPERIA archive

Power button Earphone jack not working after 3 weeks.

Amok1 — Sat, 23 Nov 2013 10:38:30 GMT

I purchased the Z Tablet 16gig WiFi at Melbourne Airport.
New Zealand warranty does not cover but the contact centre answers for both country........tried the service agent but never picks up the phone.

I am using double tap fucntion to wake my tab and scard if the battery dies my tab will die with it.

Anyone else has this problem before I have to either pay Sony NZ to fix this faulty product or try to track down the service agent in Australia who never answers the phone and spend a fortune freighting it as well.

Re: Power button Earphone jack not working after 3 weeks.

Amok1 — Mon, 25 Nov 2013 01:23:51 GMT

I am feeling absolute disgust with Sony and the service they provide. I swear for the rest of my life I will never purchase any Sony product ever again and I will persuade anyone I know not to as well. In fact I will sell my TV, Phone, Tablet and any Sony product I own.
All I want is to get my Tablet fixed and every channel I went through they gave me a different story. Sony NZ/Aus the young punks at the contact centre said NO Sony product has international warranty while the retailer is any to provide one.
I tried contacting the service centre FoneBiz Aus for the last 4 days no one ever answers the phone and the punk at the Sony contact centre told me BTW "They are one of the biggest service centre, so they are very busy"
WELL SO AM I!!!
I am incredibly dissappointed with the staff's attitude and I'll rather giveaway your faulty product to the homeless then pay you to fix YOUR faulty goods.

Re: Power button Earphone jack not working after 3 weeks.

Doula — Tue, 04 Feb 2014 18:46:14 GMT

Hey even i am facing the same issue like you, i purchased Z1 at Dubai and shifted to india(Bangalore) its HeadPhone Jack is not working...!!!!

India Service center(bangalore) saying they wont even take the Product if purchased out side country..