topic Re: Xperia Neo won't start in XPERIA archive

Xperia Neo won't start

Strang — Wed, 12 Jun 2013 19:57:45 GMT

My Neo phone don't start at all. It try to start but keep on shuting down. I tried to connect my phone to the computer but it will not connect.

Is there some thing to do so the phon will start?

Re: Xperia Neo won't start

Uliwooly — Wed, 12 Jun 2013 20:03:27 GMT

does the LED turn on when you connect it to a wall charger?

Re: Xperia Neo won't start

Strang — Wed, 12 Jun 2013 20:07:47 GMT

No, nothing happens

Re: Xperia Neo won't start

anjilica_kakara — Wed, 19 Jun 2013 13:01:33 GMT

did u get any solution? I am still facing this issue

Re: Xperia Neo won't start

Alexander1 — Wed, 19 Jun 2013 14:57:18 GMT

Try to charge the phone via the wall charger for a couple of hours. If the phone still wont charge I recommend that you try to repair the phone software using the program PC Companion:

http://www.sonymobile.com/update

In PC Companion, click start under Support Zone > start under Update phone > select Repair phone (in blue text) > Do all this without having the phone connected to the PC.

Then follow the instructions given to you in the program.

Re: Xperia Neo won't start

SPanwar — Sat, 19 Oct 2013 16:57:38 GMT

Thanks Buddy,

It really worked and now my mobile is as good as new.

Re: Xperia Neo won't start

ran45 — Sun, 14 Jun 2015 17:57:56 GMT

I have installed the PC Companion. But the problem is that when I clicked repair my phone/tablet, and I got through the "personal data will be lost thing", it will only prepare the computer for update. The wed logo will turn blue, then the PC logo will turn blue also. Then, it will go back to the previous menu. WHAT WILL I DO? *I'm not shouting, just frustrated* Thank you for reading my problem. I hope you could help me.

Re: Xperia Neo won't start

ran45 — Sun, 14 Jun 2015 18:04:31 GMT

I already tried re-installin the PC Companion