topic Re: Touch Issue Related To SONY XPERIA J in XPERIA archive

Touch Issue Related To SONY XPERIA J

aditya_allapurk — Tue, 11 Jun 2013 10:04:23 GMT

I got my new Sony xperia J in January..I got a update of 4.1 Jelly Bean and i updated it.
but since last week i got a problem.The touch screen is not working.
Its like the phone is totally dead. The buttons on it are working properly but i cannot access the touch.
I would like to request you to please help me because I got that phone with my own pocket money and i dont want to lose it..

please help..

Re: Touch Issue Related To SONY XPERIA J

Sam — Wed, 12 Jun 2013 01:40:24 GMT

I am sorry to hear about this, however have you tried to run a repair since having this problem?

To repair the phone software
1.     Install PC Companion on a Windows PC from Support
2.     In PC Companion, under Support Zone and click Start.
3.     Under Phone Software Update, click Start.
4.     Click repair phone.
5.     Follow the on-screen instructions.

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Re: Touch Issue Related To SONY XPERIA J

Sascha1 — Tue, 04 Feb 2014 22:41:15 GMT

Sony don't really know what happens. They just give us the possibility to return to the companie Settings with all Apps and savings get lost!!!