topic WiFi problem, can't turn it off in XPERIA archive

WiFi problem, can't turn it off

MiK246011 — Mon, 17 Jun 2013 20:05:02 GMT

WiFi won't turn off. Except if I turn the phone off, and then on again, but if I turn it on again, it won't want to turn off again. I really want to know what's causing this, because it eats a lot of battery and the phone (when it sleeps) seems to heat up a bit as well, which obviously shouldn't happen

Re: WiFi problem, can't turn it off

Henke — Tue, 18 Jun 2013 09:35:42 GMT

That seems strange, have you tried to do a repair of the phone software?

Click on this link to get Sony PC companion:

http://www.sonymobile.com/gb/tools/pc-companion/

Start PC companion, start "Support Zone", start "Update phone software" and click on "Repair".

Follow the on-screen instructions.

Let me know if you are still having this issue after the repair of the phone software.

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Re: WiFi problem, can't turn it off

Heresy — Wed, 19 Jun 2013 04:41:11 GMT

Strange? You must be kidding.

This is a KNOWN BUG since Sony release ICS update (2012)

http://talk.sonymobile.com/thread/61446

Repair by PCC is helpless, the problem will happen again.

Sony do nothing for this until now.

The only way to solve this problem is root your phone.

Re: WiFi problem, can't turn it off

Carlos_Costa — Sat, 14 Sep 2013 16:25:57 GMT

Hello,

I'm preparing a class-action lawsuit against Sony Corporation regarding this chronic wifi problem with Sony Xperia U (ST25) smartphones. For months Sony Customer Service received hundreds of complaints and requests but never managed to address this issue. Lately customers are being told that the support to this 17 month-old model was discontinued.

As you might know the failure to comply with customers complaints regarding equipment UNDER WARRANTY makes Sony liable for legal prosecution under US consumers protection legislation. This means that customers are entitled to receive a considerable financial compensation from the offending entity.

Therefore I urge all customers to contact your own legal representative in order to organize joint legal actions against this unscrupulous company. If you are interested you can also join my own legal action. Please contact me at carlos.costa720@gmail.com

Regards,

Carlos Costa