topic Re: the accessory's microphone and buttons are not available in XPERIA archive

the accessory's microphone and buttons are not available

Eiad — Mon, 11 Feb 2013 19:17:45 GMT

please some one help me,

I connected my phone (xperia p) to speakers from about 3 days.

next day this message appeared "the accessory's microphone and buttons are not available "

- I can't play music except I connect headphone

- when I call someone he hear my voice in very badly

- this message appears every some seconds

* I did factory data reset but the problem didn't solved

Re: the accessory's microphone and buttons are not available

Samuel1 — Tue, 12 Feb 2013 09:17:49 GMT

What speakers have you connected the phone to? Did you connect via bluetooth or cable? What kind of cable?

Re: the accessory's microphone and buttons are not available

Eiad — Tue, 12 Feb 2013 10:31:16 GMT

I used normal headphone which used with computer (cable).

Re: the accessory's microphone and buttons are not available

Samuel1 — Tue, 12 Feb 2013 11:10:04 GMT

Alright. And just to make clear, this happens all the time now, even when you disconnect the cable to your computer?

If that's the case, it might be something defective with the 3,5mm connector. To solve this you need to send in the phone to a service center for repair.

Re: the accessory's microphone and buttons are not available

Eiad — Tue, 12 Feb 2013 11:34:59 GMT

Ok thanks a lot

I'll send it to a service center for repair.

Re: the accessory's microphone and buttons are not available

Achal_Agarwal — Tue, 12 Feb 2013 21:47:37 GMT

Heyi buddy, did u find any solution to the problem of urs, bcoz I am facing the same kind of problem in my Xperia.?

Plz, fill me in & suggest me, if there is anything that u can help me out with.?

Thanks

Re: the accessory's microphone and buttons are not available

Eiad — Wed, 13 Feb 2013 08:51:06 GMT

yes I found.

first I tried "factory data reset" but it didn't benefit.

then I connect my phone by USB cable and updated it on line at this link:

http://www.sonymobile.com/global-en/software/phones/xperia-p/

(you have to choice your phone update (sony p, sony s...)

then the problem was solved

note: I don't know if it is necessary to do "factory data reset" first, you can try the update first.

please if this solution help you too tell me

Re: the accessory's microphone and buttons are not available

Achal_Agarwal — Wed, 13 Feb 2013 17:35:34 GMT

Hi Eiad

The solution that you provided me with, didnt worked for me.?

Is there anything else that I shuf be doing.???

Is it a software problem or a hardware one.?

Cud it be possible that some application may be interferring with the microphone & other buttons.?

Anyone, Plz help me out.?

Thanks...

Re: the accessory's microphone and buttons are not available

Eiad — Wed, 13 Feb 2013 18:11:28 GMT

excuse me this is all what I did with my phone.

are you sure that you did the two steps:

1- "factory data reset"

2- updated the phone online at : http://www.sonymobile.com

Re: the accessory's microphone and buttons are not available

Achal_Agarwal — Wed, 13 Feb 2013 18:24:14 GMT

U r excused..

Yes, I did what u exactly told me to do. I did tried both the ways.

First way:

1 Factory Reset Settings.

2. updated online thru the link tht u gave me.

Second way:

1. Directly updated it online, since the first method failed..

Re: the accessory's microphone and buttons are not available

Eiad — Thu, 14 Feb 2013 08:30:56 GMT

sorry but this is all what I did.

Re: the accessory's microphone and buttons are not available

danilocamilo — Wed, 24 Apr 2013 18:41:27 GMT

I got the same problem with my Xperia U today! I'm gonna try Eiad recommendations. I hope it works. I've read somewhere else that it's a hardware problem and it can only by repaired in the technical support center... now I'm really concerned about it.

Re: the accessory's microphone and buttons are not available

florenzgonzales — Thu, 25 Apr 2013 06:14:22 GMT

try to bring it in a sony center near you mate..

Re: the accessory's microphone and buttons are not available

mash — Sat, 27 Jul 2013 07:59:23 GMT

Wooohoooooo my problem is solved..actually its a malfunctioned problem so just reset factory and update your software..i hope it works! *relieved*

Re: the accessory's microphone and buttons are not available

8008 — Thu, 09 Jan 2014 01:58:29 GMT

Mine is doing it too after purchasing a pair of sony noise-cancelling earbuds that are terrible.

Isn't a factory reset going to mess with my photos and stuff?

Re: the accessory's microphone and buttons are not available

_alexdon_ — Thu, 09 Jan 2014 14:32:02 GMT

Factory reset erases phone memory(apps,everything you have in it).

Re: the accessory's microphone and buttons are not available

kharoud — Sun, 02 Feb 2014 02:45:18 GMT

I also have problem but with the wishes of god I got the solution just download app (soundabout) app open=then open wired headset behaviour disable it and you done

Re: the accessory's microphone and buttons are not available

lui888 — Tue, 11 Mar 2014 20:56:19 GMT

I am having this same issue. I'm on the latest version on the software updates so I cant do the system upgrade thing. What could possibly cause this? I'm very frustrated about this.

Re: the accessory's microphone and buttons are not available

irishlad70 — Tue, 09 Sep 2014 14:16:39 GMT

Swipe down, Long press Headphone symbol, App info, force stop. This is what I just did and it works just fine. PANIC OVER *phewwww*

Re: the accessory's microphone and buttons are not available

francisbrooks — Mon, 29 Sep 2014 17:06:48 GMT

guys iv got same problem with my xperia s today and iv got the best solution...just dowload SOUNDABOUT in playstore and you can easily choose to play your media and pahonecall to headset or your speaker..goodluck and enjoy..