topic Re: Back cover removal in XA Series

Back cover removal

Polly13 — Fri, 16 Dec 2016 17:03:21 GMT

This phone is really starting to do my head in.

The touch screen feature is erratic, I've got ongoing problems with various apps causing the sound to go off, and now I can't turn the thing off. Worse still, I'm trying to remove the back cover so I can take the battery out, and it feels like I'm damaging the phone! Shouldn't it just pop out or something?

Re: Back cover removal

_alexdon_ — Fri, 16 Dec 2016 17:07:24 GMT

@Polly13 The battery is non removable, please stop forcing the back cover.

Re: Back cover removal

Roadrunny76 — Fri, 16 Dec 2016 17:14:10 GMT

To turn off, keep power and volume up buttons pressed at the same time until screen goes black and phone vibrates once. Does this work?

Re: Back cover removal

Polly13 — Fri, 16 Dec 2016 17:15:45 GMT

The battery is non-removable? Nobody told me this, and it says nothing in the pathetically brief Startup guide that came with it.

My disappointment with this phone plumbs another depth...

Re: Back cover removal

Polly13 — Fri, 16 Dec 2016 17:19:18 GMT

Eventually. I had to hold them down for about 20 seconds.

Re: Back cover removal

Roadrunny76 — Fri, 16 Dec 2016 17:24:19 GMT

20 seconds is the normal time, no worry

Re: Back cover removal

Zorg99 — Sat, 16 Sep 2017 18:18:07 GMT

Thanks! I should print it out and carry it in my wallet

Re: Back cover removal

bill61 — Sat, 02 Mar 2019 14:33:34 GMT

my battery runs low very quick , can i remove the back to replace it with another battery.

Re: Back cover removal

Uliwooly — Sat, 02 Mar 2019 18:39:37 GMT

@bill61

yes you can, it's your phone, keep in mind that it will void the warranty

Re: Back cover removal

Drakuma — Mon, 04 Mar 2019 11:09:42 GMT

thanks, i really needed this. My phone had been frozen on the start up screen for hours