topic Re: No sound when I receive text messages in XA Series

No sound when I receive text messages

Beautybomb — Sat, 04 May 2019 02:21:22 GMT

I get no sound for incoming text messages. I have configured all notifications in every place possible, changed the sound, reset the phone, reset all the default settings. I have done what everyone in other forums have suggested and it doesn't do anything.

Re: No sound when I receive text messages

Uliwooly — Sat, 04 May 2019 03:53:00 GMT

@Beautybomb

are you using the preloaded ringtones?

are the loudspeakers working?

Re: No sound when I receive text messages

Beautybomb — Sat, 04 May 2019 12:21:42 GMT

Hi @uliwooly, thanks for replying, yes the speakers are working

I ran a diagnostic test last night and had hubby call and message me. I did notice this morning my message light was flashing (USPS delivery update) so that's good but there was no sound. I am only using the preloaded ringtones. I even went through and tried some others.

Re: No sound when I receive text messages

Uliwooly — Mon, 06 May 2019 00:32:05 GMT

@Beautybomb

I'm sorry to hear that, what if you clear the app data > restart the phone ?

Re: No sound when I receive text messages

Beautybomb — Tue, 07 May 2019 17:18:32 GMT

Sorry for the late response, I have tried that. It keeps saying "Message hidden". It is so stupid I can't figure this out and it's driving me nuts. I checked all the settings, turned off the automatic rules. Everything is set so it should pretty much be blasting at me to let me know there is a message!

Re: No sound when I receive text messages

Uliwooly — Tue, 07 May 2019 22:23:32 GMT

@Beautybomb

How about if you clear the app data again and then boot in Safe Mode