Xperia Xa1 won't turn on

Miette — Thu, 02 May 2019 15:57:06 GMT

Hello,

i dropped my xa1 two days ago and it kept running for almost an hour after that (took photos and was also able to show them to a friend) but then suddenly turned off while still having about 40% power. Dropping it left no visible damage at all.

Now i can't turn it on again: Not with holding the Powerbutton for 10 seconds or more, not with holding it and the volume down button for 10 seconds, not with connecting it to my notebook (notebook doesn't even recognize a cell phone being plugged it). When I try to charge it, it vibrates, the red charging light goes on (the display shows no reaction) and after 3 seconds the light goes. 3 seconds later it vibrates again, light goes on and off again... And so on in a 3-second-rythm. (stopped this after about 1 hour)

Does anyone has any idea how/if I can fix this? The phone is about 2 years old.

(And please forgive me my grammar/spelling mistakes. I'm not a native englisch speaker)

Re: Xperia Xa1 won't turn on

Uliwooly — Thu, 02 May 2019 20:05:48 GMT

@Miette

I'm sorry to hear that but it's almost impossible to know the extend of the drop, maybe the battery its loose, you have couple options:

1 contact Sony directly to get it inspected / repaired

2 DIY, which will void the warranty, if any, check the battery, ribbons, etc.

topic Re: Xperia Xa1 won't turn on in XA Series

Xperia Xa1 won't turn on

Re: Xperia Xa1 won't turn on