https://community.sony.si/t5/xa-series/phone-won-t-boot-past-sony-screen/m-p/3641993#M30114 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1243557">@SihaJenova</A>, sorry to hear about your device. <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.si/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /><BR /><BR />The software repair is the last thing that you can do on your own and since this didn't help, I would recommend that you get in touch with your <A href="https://support.sonymobile.com/global-en/contactUs/" target="_self" rel="nofollow noopener noreferrer">Local support team</A> so they can arrange a repair for you, or if there is a service centre in your area, they will provide you with an the address.<BR /><BR />Let me know how it went!</P> Wed, 17 Apr 2019 13:55:54 GMT Jonas 2019-04-17T13:55:54Z https://community.sony.si/t5/xa-series/phone-won-t-boot-past-sony-screen/m-p/3641992#M30113 <P>My Sony Xperia XA2 turned itself off despite the battery being at 37%.&nbsp;<BR />When I tried turning it on again it got stuck in a reboot loop.&nbsp;<BR />I cannot boot it in safe mode either.<BR />Removing SIM and SD card makes no difference.<BR />I have tried the Xperia Companion Softawre repair and after following all the steps it says the software repair has bene completed successfully, but my device will still not turn on.&nbsp;<BR /><BR />Is there anything else I have not tried yet?</P> Tue, 16 Apr 2019 18:55:49 GMT https://community.sony.si/t5/xa-series/phone-won-t-boot-past-sony-screen/m-p/3641992#M30113 SihaJenova 2019-04-16T18:55:49Z https://community.sony.si/t5/xa-series/phone-won-t-boot-past-sony-screen/m-p/3641993#M30114 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1243557">@SihaJenova</A>, sorry to hear about your device. <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.si/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /><BR /><BR />The software repair is the last thing that you can do on your own and since this didn't help, I would recommend that you get in touch with your <A href="https://support.sonymobile.com/global-en/contactUs/" target="_self" rel="nofollow noopener noreferrer">Local support team</A> so they can arrange a repair for you, or if there is a service centre in your area, they will provide you with an the address.<BR /><BR />Let me know how it went!</P> Wed, 17 Apr 2019 13:55:54 GMT https://community.sony.si/t5/xa-series/phone-won-t-boot-past-sony-screen/m-p/3641993#M30114 Jonas 2019-04-17T13:55:54Z