topic Re: Android 9 google play not downloading in XA Series

Android 9 google play not downloading

Ticato — Mon, 08 Apr 2019 10:48:41 GMT

When i updated my xa2 ultra i cant download anything from play stoor

Re: Android 9 google play not downloading

Daniel1 — Mon, 08 Apr 2019 12:29:46 GMT

Hi @Ticato, let me see if I can help you out here.

Could you elaborate in what is happening when you are trying to download a application from Play Store? Or are you getting any kind of error messages when trying to download?

Get back to me with the information and i will do my best to help you out!

Re: Android 9 google play not downloading

Ticato — Mon, 08 Apr 2019 13:46:12 GMT

It says downloading or pending since my internet is very fast and it works on all other phones

Re: Android 9 google play not downloading

Daniel1 — Tue, 09 Apr 2019 07:55:58 GMT

@Ticato,,

I would recommend you to try clearing data for the application called "download manager" and the application Play store.

You do this by following this guide: Go to settings > Apps & notifications > Choose "App info" > Tap the three vertical dots in the top right and choose "Show system" > Find the one called "Download manager" > Press "Storage" > Choose "Clear data". And also, do the same for the one called "Google play store".

Then try to download the applications again.

Let me know how it went!

Re: Android 9 google play not downloading

Ticato — Thu, 11 Apr 2019 18:38:38 GMT

I tried this option but it didnt work im asking if there is another option