topic Re: When I answer a call, I can only hear the other person if I turn on speaker. How come? in XA Series https://community.sony.si/t5/xa-series/when-i-answer-a-call-i-can-only-hear-the-other-person-if-i-turn/m-p/3639721#M29637 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1241687">@DorisR</A>, I'm really sorry to hear about that. <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.si/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" />&nbsp;<BR /><BR />There is two microphones on your device, one that is being used when making a call and you are holding the device to your ear, and there is one microphone that is being used when you have the call on speaker phone.&nbsp;<BR /><BR />I would recommend you to try the main microphone, you can do this by going to: Settings &gt; Support &gt; Tests &gt; Depending on version of the setting it's either "Microphone" or "Media". Try this out and see what kind of result you are getting.&nbsp;<BR /><BR />Let me know how it went! <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.si/html/images/smilies/011.png" alt="Slightly_smiling_Face" title="Slightly_smiling_Face" /></P> Mon, 01 Apr 2019 11:57:16 GMT Daniel1 2019-04-01T11:57:16Z When I answer a call, I can only hear the other person if I turn on speaker. How come? https://community.sony.si/t5/xa-series/when-i-answer-a-call-i-can-only-hear-the-other-person-if-i-turn/m-p/3639720#M29636 <P>When I answer a call, I can only hear the other person if I turn on speaker. How come?</P> Mon, 01 Apr 2019 09:08:55 GMT https://community.sony.si/t5/xa-series/when-i-answer-a-call-i-can-only-hear-the-other-person-if-i-turn/m-p/3639720#M29636 DorisR 2019-04-01T09:08:55Z Re: When I answer a call, I can only hear the other person if I turn on speaker. How come? https://community.sony.si/t5/xa-series/when-i-answer-a-call-i-can-only-hear-the-other-person-if-i-turn/m-p/3639721#M29637 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1241687">@DorisR</A>, I'm really sorry to hear about that. <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.si/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" />&nbsp;<BR /><BR />There is two microphones on your device, one that is being used when making a call and you are holding the device to your ear, and there is one microphone that is being used when you have the call on speaker phone.&nbsp;<BR /><BR />I would recommend you to try the main microphone, you can do this by going to: Settings &gt; Support &gt; Tests &gt; Depending on version of the setting it's either "Microphone" or "Media". Try this out and see what kind of result you are getting.&nbsp;<BR /><BR />Let me know how it went! <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.si/html/images/smilies/011.png" alt="Slightly_smiling_Face" title="Slightly_smiling_Face" /></P> Mon, 01 Apr 2019 11:57:16 GMT https://community.sony.si/t5/xa-series/when-i-answer-a-call-i-can-only-hear-the-other-person-if-i-turn/m-p/3639721#M29637 Daniel1 2019-04-01T11:57:16Z