https://community.sony.si/t5/xa-series/xa1/m-p/3636153#M29115 <P><SPAN>Hello, I have an unusual query on the phone is showing to me (phone is not allowed MM # 6) the phone is not stolen or blocked by the network because I checked in the Play store phone catch range so the antenna is functional so why not let me go to the net ??</SPAN></P> Mon, 11 Mar 2019 01:01:08 GMT Kozdam 2019-03-11T01:01:08Z https://community.sony.si/t5/xa-series/xa1/m-p/3636153#M29115 <P><SPAN>Hello, I have an unusual query on the phone is showing to me (phone is not allowed MM # 6) the phone is not stolen or blocked by the network because I checked in the Play store phone catch range so the antenna is functional so why not let me go to the net ??</SPAN></P> Mon, 11 Mar 2019 01:01:08 GMT https://community.sony.si/t5/xa-series/xa1/m-p/3636153#M29115 Kozdam 2019-03-11T01:01:08Z https://community.sony.si/t5/xa-series/xa1/m-p/3636154#M29116 <P>Hi&nbsp;<A href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/1238233">@Kozdam</A>, sorry to hear about this. <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.si/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /><BR /><BR />I would recommend that you get in touch with your operator and they will be able to see if the device is blocked/locked in the network or if there is anything else not working correctly, instead of using an application in the Google Play store.<BR /><BR />I hope that helps and let me know how it went!</P> Mon, 11 Mar 2019 09:00:34 GMT https://community.sony.si/t5/xa-series/xa1/m-p/3636154#M29116 Jonas 2019-03-11T09:00:34Z